Windows 10: Outlook notification sounds do not use selected audio device

I have searched what must be every audio-setting I could possibly find both from device and application, but I cannot find the root cause of this issue.I have a headset set as the default audio device and 2 monitors with speakers built in.Outlook plays all of its sounds over the first monitor's speakers, even though I have selected my headset as the audio device. Every other program as well as system sounds respects the system-wide device selection, no matter how much I switch between my headset and second monitor. Still, Outlook only ever uses my first monitor to play its notifications,

:)

 

Switching between bluetooth audio devices.

Thank you for the information.

Try doing the following steps below to switch between your audio devices:

For Windows 10, 1607 version:

• Click on the sound icon in the notification area.
• Click Select playback device.
• Select the audio device you want to use from the menu.

For previous versions of Windows:

• Right-click on the speaker icon in the notification area.
• Click Select Playback devices to select your preferred/default speaker.
• Click on Playback tab to see the list of the devices.
• Right-click on the preferred device then select Enable.
• To make the device as your default audio, right-click on the chosen device then select
  Set as Default Device.

Don't hesitate to get back to us if you need further assistance.

 

Problem with audio devices

Hi Marcello,

I appreciate you for trying some steps in order to get the issue resolved.

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

Open Start, enter Sound, select it from the list of results, and then, on the
Playback tab, select a device, then Set Default.

I would also suggest you to turn off Audio enhancements.

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the
  Default Device and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Please revert if you face any issues with Audio.

Thank you.

 

Notification sounds are missing!!!!

Hello Nyan,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. What is the make and model number of your computer?
   
2. Have you made any changes on your computer?
   

However, I suggest you to follow the below mentioned step:

1. Go to “Control panel”.
   
2. Select ‘Sound’.
   
3. Under sounds tab select ‘Program event’.
   
4. Under program event, select ‘Notification’.
   
5. Make sure you select ‘Notification’ sound for startup application and system notification.
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator