Windows 10: OW DO I CONTACT MICROSOFT TO CHANGE THE LINKED NUMBER TO MY PNONE NUMBER?

I cannot get into my laptop as it is asking for a PIN which i dont know. It is no longer asking for password which Ive done for years. It offers to send a message to the linked phone BUT this is a land line number therefore it cannot receive textsHOW DO I CONTACT MICROSOFT TO CHANGE THE LINKED NUMBER TO MY PNONE NUMBER?

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OW DO I CONTACT MICROSOFT TO CHANGE THE LINKED NUMBER TO MY PNONE NUMBER?

I cannot get into my laptop as it is asking for a PIN which i dont know. It is no longer asking for password which Ive done for years. It offers to send a message to the linked phone BUT this is a land line number therefore it cannot receive texts

HOW DO I CONTACT MICROSOFT TO CHANGE THE LINKED NUMBER TO MY PNONE NUMBER?

 

OW DO I CONTACT MICROSOFT TO CHANGE THE LINKED NUMBER TO MY PNONE NUMBER?

Hi, I'm Elise, a fellow user like yourself and I'd be happy to help with your issue.

If you could try login to your account on Microsoft.com on another device, at the point where you select the phone number to send a message, there will be a link where it says you can't use any of these options. If you follow these steps it will let you change the linked number.

Please let me know if you need any further assistance.

Kind Regards,

Elise

 

Select name and number from linked contacts

Hello
vialpando,

A contact which is linked to multiple accounts or phone numbers, follows a order. For example, a contact which has four different phone numbers, one Email-ID and contacts from Skype and Facebook too, will show the information for that contact in the following
order:

• Mobile 1
• Mobile 2
• Home
• Work
• Email ID
• Skype ID
• Facebook ID

Now, as you have stated, for a contact which is connected to a mobile number, a Facebook ID and a Gmail ID, will obviously be pointing to it's first priority, which is the mobile number. That's why, the contact is now showing
the Nickname as the contact ID after linking all those accounts. If you want to change that Nick to Firstname-Surname combination, you must change the nickname connected to that mobile number (from your old SIM card), under that contact.

Hope this helps,