Windows 10: packard bell quick access wont remove cause of RmSvc

i have scanned with tdsskiller and roguekiller and both found nothing about RmSvc or mqsvc.

i think that i know that these two (rmsvc and mqsvc) are part of windows. now why would packard bell quick access when uninstalling try to remove these? says i have to make sure i have enough privileges, " do you have enough privileges to remove this " it is still installed i can't remove it.

bloatware that i never use on a packard bell laptop.

:)

 

quick access will not load

Ah, in my case it's turned out to be nothing to do with Windows 'Quick Access', but an Acer program that's also named 'Quick Access'! I tried removing it but the uninstaller couldn't delete a service (RmSvc) so it failed, but it must have done something
because the problem seems to have gone away... hurray!

 

Acer Quick Access - Problem

Also getting the same issue after switching to Windows 10.

Annoyingly the uninstall programme doesn't work; during the process I get a message along the lines of: "can't remove service RMSvc as you don't have the required permissions". This is in reference to a file that is linked to Acer's Quick Access programme
[C:\Program Files\Acer\Acer Quick Access\RMSvc.exe]

 

i figured out something new. airplane mode wont turn off. so somehow that file rmsvc has been locked by something that got on to the computer. now i need to open the airplane mode and see what that leads to.

 

broke rmsvc. reinstalled windows 10....