Windows 10: Page_fault_in_nonpaged_area & video_scheduler_internal_error

Discus and support Page_fault_in_nonpaged_area & video_scheduler_internal_error in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm having a serious problem with my new y50 laptop. since i got it, i have BSoD for: PAGE_FAULT_IN_NONPAGED_AREA (3 times a day)... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by fawzib, Aug 25, 2015.

  1. fawzib Win User

    Page_fault_in_nonpaged_area & video_scheduler_internal_error


    I'm having a serious problem with my new y50 laptop. since i got it, i have BSoD for:
    PAGE_FAULT_IN_NONPAGED_AREA (3 times a day)
    VIDEO_SCHEDULER_INTERNAL_ERROR (once every 2 days)

    I did a memory test with windows and it didn't show errors. I tried every driver you can think off for the video and still getting this problem.

    I uploaded my mini dumps or check file attached
    UploadMB.com - 082615-7218-01.dmp
    UploadMB.com - video.dmp

    I would highly appreciate is someone can analyze those dumps/logs and tell me how I can resolve this.

    thank you


    :)
     
    fawzib, Aug 25, 2015
    #1
  2. BulldogXX Win User
    BulldogXX, Aug 25, 2015
    #2
  3. PeterGates_1965, Aug 25, 2015
    #3
  4. axe0 New Member

    Page_fault_in_nonpaged_area & video_scheduler_internal_error

    Hi fawzib,

    The crashes are caused by wifi and graphics driver.
    Please check your manufacturer for windows 10 compatible drivers.
    If there are no windows 10 compatible drivers and you have the newest drivers, try to downgrade.

    Network driver
    Code: 4: kd> lmvm bcmwl63astart end module name fffff801`a4940000 fffff801`a53fe000 bcmwl63a T (no symbols) Loaded symbol image file: bcmwl63a.sys Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys Image name: bcmwl63a.sys Timestamp: Mon Jul 20 11:54:40 2015 (55ACC560) CheckSum: 00AC2C81 ImageSize: 00ABE000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Intel Graphics driver
    Code: 4: kd> lmvm igdkmd64start end module name fffff801`a2600000 fffff801`a2c3d000 igdkmd64 (deferred) Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Timestamp: Sat Jul 18 02:27:57 2015 (55A99D8D) CheckSum: 0061C20F ImageSize: 0063D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. fawzib Win User
    thank you.

    i reverted back to factory drivers. i received another crash.
    i uploaded the new mini dump here
    UploadMB.com
     
    fawzib, Aug 26, 2015
    #5
  6. axe0 New Member
    Please use the tool again and upload the zip file.
     
  7. fawzib Win User
    i used the tool again. please check last mini dump. i attached the whole log.

    after the crash i updated the driver to a one i found on the web (no crashes since then, need to wait more than a day to verify though)

    crashes doesnt happen that often and totally random.
     
    fawzib, Aug 26, 2015
    #7
  8. axe0 New Member

    Page_fault_in_nonpaged_area & video_scheduler_internal_error

    Cause of the crashes is Broadcom 802.11 Network Adapter driver
    Please update this driver, it is the same as the first driver in my previous post.

    Code: 5: kd> lmvm bcmwl63astart end module name fffff800`5a100000 fffff800`5ada6000 bcmwl63a T (no symbols) Loaded symbol image file: bcmwl63a.sys Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys Image name: bcmwl63a.sys Timestamp: Thu May 14 23:38:53 2015 (555515ED) CheckSum: 00AAC138 ImageSize: 00CA6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  9. fawzib Win User
    i would like to analyze BSOD as well. what tool are you using?

    and thank you for your help as well! much appreciated!
     
    fawzib, Aug 26, 2015
    #9
  10. axe0 New Member
    I am using windbg.
    You're welcome, keep us posted for the results when you've updated the driver.
     
  11. fawzib Win User
    another crash. is it possible that the wifi adapter is defective? or what is the chance that ram is bad?
     
    fawzib, Aug 27, 2015
    #11
  12. axe0 New Member
    All of the crashes are pointing to the same driver.
    Please go to the folder C:\Windows\System\drivers\ where the file bcmwl63a.sys should be.
    When you have found this driver, right click > properties, go to the tab details and make a screenshot of it, please post the screenshot.
    I'd like to know for sure what driver this is.

    Code: 5: kd> lmvm bcmwl63astart end module name fffff800`5a100000 fffff800`5ada6000 bcmwl63a T (no symbols) Loaded symbol image file: bcmwl63a.sys Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys Image name: bcmwl63a.sys Timestamp: Thu May 14 23:38:53 2015 (555515ED) CheckSum: 00AAC138 ImageSize: 00CA6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  13. fawzib Win User

    Page_fault_in_nonpaged_area & video_scheduler_internal_error

    you patience and persistence in helping me is very much appreciated!

    Attachment 34322
     
    fawzib, Aug 27, 2015
    #13
  14. axe0 New Member
    Could you try another version of this driver?
    If you already updated it, it could be possible that there is somewhere a bug. A bug in the driver or with windows 10, most likely with windows 10
     
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Page_fault_in_nonpaged_area & video_scheduler_internal_error

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