Windows 10: paid for Microsoft solitaire and still finding adds. I followed instructions that were...

I paid for Microsoft solitaire and still finding adds. I followed instructions that were given and still not working who do I contact.

:)

 

Microsoft Solitaire is not working

Hi,

I need more information about your concern. Is there any error message/code after Microsoft Solitaire fails to launch? Since the steps you have tried did not work, I suggest that you reinstall it instead. Follow the steps below:

• Open Windows PowerShell as an administrator. (Type PowerShell in Start menu search box, right-click and select Run as administrator)
• Type the following command and press Enter "Get-AppxPackage *solitairecollection* | Remove-AppxPackage"
• You can close the PowerShell window and restart your device.
• Open Store app and search for Microsoft Solitaire Collection and download the game.

Looking forward to your response.

 

Microsoft Solitaire events crashed

Carlo--

The following worked for me:

Hi ,

Ariel Acu has replied to the question Microsoft Solitaire events crashed that you are following in
Microsoft Community.

Thank you for the information. It turns out that the
twinapi.appcore.dll files are corrupted, that's why you're getting the said error message. We suggest that you uninstall Microsoft Solitaire Collection on your computer, and then perform the following steps:

• Press Windows key + R to open Run.
• Type WSReset.exe and hit
  Enter.
• Open Windows Store and install Microsoft Solitaire Collection.

Once done, kindly check if the game works for you.

We'll keep an eye on your update.

Good luck!

 

Microsoft Solitaire events crashed

Thank you for the information. It turns out that the twinapi.appcore.dll files are corrupted, that's why you're getting the said error message. We suggest that you uninstall Microsoft Solitaire Collection on your computer, and then perform
the following steps:

• Press Windows key + R to open Run.
• Type WSReset.exe and hit Enter.
• Open Windows Store and install Microsoft Solitaire Collection.

Once done, kindly check if the game works for you.

We'll keep an eye on your update.