Windows 10: Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again

Discus and support Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again in Windows 10 Gaming to solve the problem; I paid for MS Solitaire Collection when my computer was using Windows 8.1 after upgrading to 10 yesterday and importing my sign in credentials it is... Discussion in 'Windows 10 Gaming' started by qwerty48, Jul 29, 2015.

  1. QWERTY48
    qwerty48 Win User

    Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again


    I paid for MS Solitaire Collection when my computer was using Windows 8.1 after upgrading to 10 yesterday and importing my sign in credentials it is now asking for me to pay again to upgrade to commercial free. Did I miss something in the upgrade that I should have done differently?

    R

    :)
     
    qwerty48, Jul 29, 2015
    #1
  2. DINO B87
    Dino B87 Win User

    paid app ask to pay again

    i tried, but everyone send me around in an circle so i come every time here to post my answer why this bug egsist...
     
    Dino B87, Jul 29, 2015
    #2
  3. LINLEY MESLIER
    Linley Meslier Win User
    Linley Meslier, Jul 29, 2015
    #3
  4. BERNARA
    Bernara Win User

    Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again

    Same here - not happy with this. Any ideas where to contact?
     
    Bernara, Jul 31, 2015
    #4
  5. BLACKROSEMD1
    blackroseMD1 Win User
    blackroseMD1, Aug 1, 2015
    #5
  6. BERNARA
    Bernara Win User
    Thanks for the idea - have just done it. Will post what happens
     
    Bernara, Aug 1, 2015
    #6
  7. BLACKROSEMD1
    blackroseMD1 Win User
    I hit them up too. I'll let you know if I hear back.
     
    blackroseMD1, Aug 1, 2015
    #7
  8. DEATHSTALKER
    DeathStalker Win User

    Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again

    And if you are an old crone living in the dark ages and DON'T twitter are there any other options? No facebook either........
     
    DeathStalker, Aug 1, 2015
    #8
  9. BERNARA
    Bernara Win User
    This from the Solitaire support Facebook page:

    Hey folks, we are seeing a few posts about issues in the Windows 10 build, so I'd like to address a few of them here.
    1. "I purchased Premium but now I'm seeing ads."
    - This is a known bug and it's already been fixed internally. We are just testing the fix and will then release a title update with this fix very shortly. This is our #1 priority issue, so it will be very soon.

    Light at the end of the tunnel
     
    Bernara, Aug 2, 2015
    #9
  10. BERNARA
    Bernara Win User
    When I logged on today there was a message saying I now had Premium. That seems to be the case, although they do not seem to have upgraded the points from the games already completed. I can live with that.
     
    Bernara, Apr 5, 2018
    #10
Thema:

Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again

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