Windows 10: Paint 3D: Can't open saved project for Sonic the Hedgehog tutorial.

I am making part 4 of my Sonic the Hedgehog model in Paint 3D in my school computer, but the file in Paint 3D that I used the file is called "Modeling Sonic the Hedgehog in Paint 3D pt 2" but it doesn't load in my school computer because for some unknown reason, it shows:"Can't open that file""Something went wrong"I tried opening it over 10 times, but it STILL shows this message.System:Windows 10 Lattitude 3110 laptopProgramaint 3DSchool computer is from:Montwood MiddleMy account I use is a school account, but I can't use the command I looked at to fix th

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Paint 3D: Can't open project

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties with Paint 3D app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Paint 3D installed on the PC?
  
• Did you try opening any other project or did you try to open the same project on a different device?
  
• Are you aware of any recent changes on the PC prior to this issue?

However, we would suggest you to perform step 1, 3 & 7 from this article:
Fix problems with apps from Microsoft Store



If the issue persists, then we would suggest you uninstall and reinstall Paint 3D app.

1. Close Paint 3D app. Press
   Windows + X key.
   
2. Select Windows PowerShell (Admin)
   from the list.
   
3. Copy and paste this command:
   Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage
   
4. Press Enter key and once the process completes, restart the PC.
   
5. After restart go to Microsoft Store and install
   Paint 3D.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Paint 3D Projects not Appearing

Hi,

The location that you've provided is the default file storage for Paint 3D. For us to provide the best resolution possible, we'll be needing additional information:

• Have you tried browsing on the default file storage and open the project files in Open menu? If yes, what happens when opening the project files?
• What do you mean about project.json does not point to any of the projects?

Meanwhile, we suggest that you run the Windows apps troubleshooter as an initial troubleshooting step and check if the project files are visible in the Open menu. You can also try browsing the project files in the Open menu after running the troubleshooter.
For your reference, check this article on how to run the troubleshooter for Windows apps.

We'll be waiting to your reply.

 

Paint 3D won't open saved project.

I want to recover a paint 3d project that will no longer open.

Can anyone open the file?