Windows 10: Paint 3D Projects all gone

Hi! I've been using Paint 3D for years, and I greatly prefer P3D over MS Paint, or Inkscape. I'm very sad that it will be removed from the store, but I will continue to use it. Yesterday, I was using P3D as normal, making my art as I do. Eventually, I saved it, closed it up, and continued with my day. Later in the evening, I come back to continue it, but all of my projects are gone. I mean ALL of them. The open screen is just blank, like P3D reset or something. But, I know that isn't the case, because today I noticed that my saved colorbar is still there. On the contrary, all my P3D settings w

:)

 

Paint 3D Projects not Appearing

Hi,

The location that you've provided is the default file storage for Paint 3D. For us to provide the best resolution possible, we'll be needing additional information:

• Have you tried browsing on the default file storage and open the project files in Open menu? If yes, what happens when opening the project files?
• What do you mean about project.json does not point to any of the projects?

Meanwhile, we suggest that you run the Windows apps troubleshooter as an initial troubleshooting step and check if the project files are visible in the Open menu. You can also try browsing the project files in the Open menu after running the troubleshooter.
For your reference, check this article on how to run the troubleshooter for Windows apps.

We'll be waiting to your reply.

 

Paint 3D: Can't open project

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties with Paint 3D app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Paint 3D installed on the PC?
  
• Did you try opening any other project or did you try to open the same project on a different device?
  
• Are you aware of any recent changes on the PC prior to this issue?

However, we would suggest you to perform step 1, 3 & 7 from this article:
Fix problems with apps from Microsoft Store



If the issue persists, then we would suggest you uninstall and reinstall Paint 3D app.

1. Close Paint 3D app. Press
   Windows + X key.
   
2. Select Windows PowerShell (Admin)
   from the list.
   
3. Copy and paste this command:
   Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage
   
4. Press Enter key and once the process completes, restart the PC.
   
5. After restart go to Microsoft Store and install
   Paint 3D.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Paint 3d projects deleted

Paint 3d was not responding, so i did a reset. It said no files would be deleted, but they all were. I still have files i saved as glb files, but 2d projects are gone. A system restore did not help. Nor did a recover search for the Ms Paint app data bin
files. Are my projects gone forever?