Windows 10: Paint Can't Find 1 of My Printers

Using Win10 and an old version 21H2? of MS Paint. When trying to print from 1 of my computers, it can't find my Brother printer, only my Epson. On my Win10 Dell laptop however, same version of Paint can find both printers just fine. I've made sure the Bro. printer is up to date.

:)

 

MS Paint

Hi Tawm,

Thank you for posting your query on Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

Method: 1

I suggest you to follow the below steps.

• Press windows key on the keyboard.
• Type “Paint” & select the paint icon & hit enter.

Method: 2

• Press windows + R.
• Type “MSpaint” hit enter.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

MS Paint not working

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• Are you aware of any changes on the PC prior to this issue?

In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

1. Press Windows + E key to open
   File/Windows Explorer
   
2. Navigate to C:\Windows\System32
   
3. Double click on mspaint.exe
   
4. If you are able to launch then Pin to Taskbar and
   create a shortcut.

If the issue persists then try these steps.



Step 1: Run DISM & SFC scan

We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
System File Checker.



Step 2: Reinstall Microsoft Paint app.

1. Press Windows + I key to open
   Settings.
   
2. Click on Apps and select
   Apps & features from left pane.
   
3. Click on Optional features and select
   Microsoft Paint from the list.
   
4. Click on Uninstall. Close
   Settings and restart the PC.
   
5. Now perform step 1 and 2.
   
6. Click on Optional features and click
   Add a feature.
   
7. Check the box beside Microsoft Paint and click on
   Install.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

upload a picture in Paint

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• Right click on the picture.
• Click on open with.
• Select paint.
• You will be able to see the picture in paint.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.