Windows 10: Pairing Different Brand Keyboard and Mouse with a PC

Discus and support Pairing Different Brand Keyboard and Mouse with a PC in Windows 10 Drivers and Hardware to solve the problem; I have a Microsoft keyboard and dongle. I would like to pair them and an HP wireless mouse to the same PC. Is there a way of doing that?... Discussion in 'Windows 10 Drivers and Hardware' started by GregCowling, Oct 10, 2018.

  1. Pairing Different Brand Keyboard and Mouse with a PC


    I have a Microsoft keyboard and dongle. I would like to pair them and an HP wireless mouse to the same PC. Is there a way of doing that?

    :)
     
    GregCowling, Oct 10, 2018
    #1
  2. Ztruker Win User

    Can't pair Lenovo Bluetooth mouse and keyboard


    Testing a Lenovo Bluetooth mouse and keyboard, Model LXH-JME8002B.
    Manage Bluetooth Devices finds the Lenovo Bluetooth Mouse and when I click PAIR I get Connected then Paired, but the mouse pointer will not move. I've tried this and without my Wireless Logitech mouse connected.

    With the Wireless Logitech mouse removed, I can move the mouse pointer with the touchpad but the supposedly paired BT Mouse can't. With it connected I can move it with the Logitech mouse but not the Lenovo BT mouse.

    Does not see the Lenovo Bluetooth Keyboard at all.

    I'm at build 10074, updated last evening from 10061.

    Everything in Device Manager looks copacetic:


    Pairing Different Brand Keyboard and Mouse with a PC [​IMG]


    Manage Bluetooth Devices looks right for the mouse as well:


    Pairing Different Brand Keyboard and Mouse with a PC [​IMG]


    This is my first try with a Bluetooth device.

    My Specs are filled in.
     
    Ztruker, Oct 10, 2018
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Oct 10, 2018
    #3
  4. Pairing Different Brand Keyboard and Mouse with a PC

    Keyboard and mouse

    Hi Vicki,

    The issue you are experiencing when using your mouse and keyboard may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may
    we know the following:

    • Have you tried using a different mouse and keyboard? If so, did you encounter the same problem?
    • Did you try using the said mouse and keyboard on a different computer?
     
    Desiree Yau, Oct 10, 2018
    #4
Thema:

Pairing Different Brand Keyboard and Mouse with a PC

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