Windows 10: pairing error

Hi guys I get the following report back in the reliabilty checker DescriptionFaulting Application Path: C:\Windows\System32\DevicePairingWizard.exeProblem signatureProblem Event Name: BEX64Application Name: DevicePairingWizard.exeApplication Version: 10.0.19041.1Application Timestamp: 427b550fFault Module Name: deviceassociation.dll_unloadedFault Module Version: 10.0.19041.1Fault Module Timestamp: e8780798Exception Offset: 0000000000001568Exception Code: c0000005Exception Data: 0000000000000008OS Version:

:)

 

Kyocera DuraXV will not pair

Hi Bob,

Bluetooth lets users connect all kinds of wireless devices with a Windows 10 PC. Pairing issues may arise due to incompatible or incorrect device drivers, as well as improper configuration settings on your computer and Bluetooth setup. For us to properly
point out what's causing it, supply more information by answering these questions:

• Are you getting any error messages when attempting to pair your phone?
• Have you checked if you can successfully pair another device on your Windows 10 computer?
• How and when did the issue start?
• Have you also checked for the latest drivers on your computer's manufacturer's website?
• What troubleshooting steps have you tried so far?

As an initial step, we suggest running the Hardware and Devices Troubleshooter. This built-in tool will allow you to diagnose and resolve concerns involving your hardware and devices. The steps are as follows:

• Type Troubleshooting using Windows Search.
• Click Troubleshooting.
• Click on View All under the Control Panel Home.
• Choose Hardware and Devices.
• Run the troubleshooter.

Let us know these details so we can work on resolving your query.

 

Win10 PC won't pair to chromecast

Hi John,

It can be due to several factors that affect the pairing of both devices. Device compatibility is one possible reason why it won't pair. Another one could be that the device's driver needs reinstallation. At this point, we'd like to ask the following to
help us verify why it won't connect:

• Were there any changes, recent updates, and newly installed applications on your device that may have affected your computer's performance? Especially when updating to version 1709 (Fall Creators Update).
  
• To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
  
• Are you getting any exact error messages or error codes when pairing?
  
• Are you pairing it with the computer only or through an application?

Additionally, we suggest that you run the fix-it program for devices and hardware to diagnose any errors and correct it.

We'll keep an eye out for your response.

 

Arc Touch Mouse | Surface Edition can't Pair

1. Was there any changes made in software or hardware? No changes. As stated it started after I tried to pair it to a new PC/Laptop and the pairing indicator light never comes on the ARC mouse when I hold the pairing button down.
   
2. Are you trying for the first time to connect or was it working before?
   No it's not the first time. Both worked on the previous laptop. They only stopped working after I tried to pair them to a new one.
   

Thanks for the suggestions but those are the normal steps I already took and unfortunately none worked. Because the pair light doesn't come on either I think it's a glitch with the mice memory that happened when pairing to a new device or other bluetooth
devices. The same thing happened for both mice.