Windows 10: panne msn games collection solitaire

Bonjour, je ne peux plus avoir accès défi du jour collection solitaire. Cordialement. ESTEVES ISABELLE

:)

 

Microsoft Solitaire Collection Will No Load WINDOWS 10 PC

Hi,

Issues with loading Microsoft Solitaire Collection may occur due to a network connection error. To properly isolate your concern, please provide us the following information:

• Have you tried to play any other online games and checked if the same issue is happening?
• Have you made any changes to your computer prior to the issue?
• Are you trying to play Microsoft Solitaire Collection from MSN or via Facebook?

In the meantime, we suggest that you play the game using a different browser.

 

microsoft solitaire collection

Hi, Lee,

Step 1: Run App troubleshooter.

Check this link for the app troubleshooter.

Step 2: Run Windows Update troubleshooter.

Please see this link for the steps.

Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

Click Start.

In the search box, type Microsoft Solitaire Collection.

Right click Microsoft Solitaire collection app tile, and the select Uninstall.

Restart your computer.

Right click Start.

Select Run.

Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

Step 5: Clear your Windows Store cache.

Right click Start.

Select Run.

Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

https://answers.microsoft.com/en-us/windows/for...

 

ms solitaire collection not responding

Hi Claren,

As per the description I understand your concern about Microsoft solitaire, we will help you with this issue. In order to understand the issue in a better manner, please share the following details:

• 
  What are the other steps you have followed to fix the issue?
  
• 
  Do you enter the login credentials for Microsoft solitaire?
  

Method 1:
Run the app troubleshooter.

I suggest you to run app troubleshooter through below link for issues related to edge and check if it helps.

Fix problems with apps from Microsoft Store - Microsoft Support

Method 2: Try uninstalling the game and reinstall in compatibly mode.

• 
  Go to start > type Microsoft solitaire > Right click on the app and uninstall.
  
• 
  I request you to try installing the game in compatibility mode.
  

Follow these steps to install the game in compatibility mode and check if that helps.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode
  for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  

Refer to the below link:

Xbox Support

Hope this helps. If the issue persists with the Microsoft solitaire, please do let us know and we would be happy to help you further.

Thank You.