Windows 10: Parent Help with set up of a new Gaming Computer

technophobeparent5 · Dec 26, 2019

Hi.........we bought a gaming computer for our boys Christmas. Unfortunately, we have little to no experience of computers least of all gaming ones. We managed to set it all up however, the volume doesn't seem to be working. I have tried a few online tutorials in the hope that i don't have to take it back to the shop where we got it made. That's the first problem.

Second is this: I managed to download Game Pass via Xbox, paid for 2 games as well as set up the monthly subscription. When the games eventually downloaded this took a few hours as we don't have a great broadband and is very frustrating, it says to "install on device" as it wont be able to play on my boys PC. I have tried to install on my sons ninetendo switch in the hope that they can get at least some play out of the game , but to no avail. Any help/ guidance would be much appreciated.

:)

Phillip Pio · Dec 26, 2019

Parental Settings

Hi
Anngelique,

To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

Go to the Control Panel from the Windows Start menu.

Click User Accounts.

Click Parental Controls.

Click on your account photo.

Choose Parental control off.

The steps provided works only if the user account has full access to the PC.

Let us know if you have other concerns.

Brink · Dec 26, 2019

Entertainment Software Rating Board (ESRB) New In-Game Purchases Label

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The Entertainment Software Rating Board (ESRB) today announced that it will begin assigning a new “In-Game Purchases” label to physical (e.g., boxed) games. The In-Game Purchases label is one of several interactive elements that ESRB currently assigns to notify consumers about the interactive or online features of a digital or mobile game. Consumers can expect to start seeing this new notice on all games that can be purchased in stores and wherever those games can be downloaded in the near future.

“The video game industry is evolving and innovating continually, as is the ESRB rating system. ESRB’s goal is to ensure that parents have the most up-to-date and comprehensive tools at their disposal to help them decide which games are appropriate for their children,” said ESRB president Patricia Vance. “With the new In-Game Purchases interactive element coming to physical games, parents will know when a game contains offers for players to purchase additional content. Moreover, we will be expanding our efforts to educate parents about the controls currently at their disposal to manage in-game spending before their kids press ‘Start’.

”The new In-Game Purchases label will be applied to games with in-game offers to purchase digital goods or premiums with real world currency, including but not limited to bonus levels, skins, surprise items (such as item packs, loot boxes, mystery awards), music, virtual coins and other forms of in-game currency, subscriptions, season passes and upgrades (e.g., to disable ads).

“We are delighted to support ESRB’s continuing dedication to safeguarding children from inappropriate experiences both online and offline by providing parents with essential information about video games, ”said Stephen Balkam, Founder and CEO of the Family Online Safety Institute. “ESRB’s decision to add the In-Game Purchases label to game boxes further empowers parents with the tools they need to make informed decisions for their families.

"Today ESRB also launched ParentalTools.org, an easy-to-use one-stop resource for parents including:

A detailed introduction to the new “In-Game Purchases” and other interactive elements;

Links to step-by-step guides for setting parental controls to help manage different aspects of videogame use in the home, including money and time spent playing; and

A link to the ESRB ratings guide that provides an explanation of ESRB’s three-part rating system.

In addition to the information available on ParentalTools.org, ESRB will conduct a nationwide campaign to help educate parents about how they can use tools like ESRB ratings combined with parental controls to manage the games their kids are playing and with whom. A new PSA will be posted on ParentalTools.org and other supporting websites.
Click to expand...

Source: Parental Tools

See also PDF: https://esrbstorage.blob.core.window...inal-22718.pdf

Manjunath_H · Dec 26, 2019

Parental Control Settings

Hi Taylor,

Thank you for writing to Microsoft Community Forums.

We would suggest you to refer to the steps mentioned by ‘Loraine Mon’ in the thread

how do I turn off parental controls.

You can also go through
Set up parental controls for Windows 10 and Xbox One for more details.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Manjunath H

Microsoft Community – Moderator

Windows 10: Parent Help with set up of a new Gaming Computer

Parent Help with set up of a new Gaming Computer

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