Windows 10: parents account

PLEASE READ UNTIL THE ENDA few years ago, I wanted to play Minecraft using my Microsoft account, but I couldn’t sign in. I thought it was because of age restrictions, so I created a parent account using outlook and successfully linked my own account to it.However, even after linking, Minecraft still didn’t let me log in. So I ended up playing without signing in.Now, my main account the child account is stuck with a lot of restrictions. To make things worse, I accidentally entered the wrong birthdate when I created it, and I can’t change it now. Microsoft still treats my account as underage

:)

 

Parental Settings

Hi
Anngelique,

To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

• Go to the Control Panel from the Windows Start menu.
• Click User Accounts.
• Click Parental Controls.
• Click on your account photo.
• Choose Parental control off.

The steps provided works only if the user account has full access to the PC.

Let us know if you have other concerns.

 

Parental Controls aren't working

Hi,

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Childs PC and Parental PIN

Hi Darren Harrison，

Welcome to Microsoft Community.

To make sure, I suggest you refer to the steps below to check if a PIN has been added to the parental control settings：

1. Open "Control Panel": You can type "Control Panel" in the Windows search bar and select the corresponding result to open the Control Panel.
   
2. Access the Parental Controls settings: In the Control Panel, locate and click on "User Accounts and Family Safety."
   
3. Choose the Parental Controls settings: On the Parental Controls page, find the account of the child you want to make changes to and click on it.
   
4. Modify the Parental Controls settings: In the Parental Controls settings page, you should be able to find the option to "Change Parental Control Settings" or a similar option. Click on it, and you may need to enter the administrator password for verification.
   

You are right about one thing. If your child's PC has not been logged into your account, there is indeed no option to change the PIN in the system's account settings.

I want to check with you if you have used the Microsoft Family app on your phone?

There are also settings for child accounts on the app, maybe you can find the settings on the app.

Finally, there is another possibility, please check whether your Microsoft account (parent account) has set a PIN or turned on two-factor authentication, and if so, please temporarily close them.

Turning two-step verification on or off for your Microsoft account

Please feel free to let me know if you have any further updates, thank you.

Best regards

Manson | Microsoft Community Support Specialist