Windows 10: Partial download of Forza Horizon 4 will not delete.

Hello there!


I am having problems with uninstalling partially downloaded files from my computer.


What Happened:

• I was downloading Forza Horizon 4 from the XBOX beta app on my PC but then my house had a power-cut.
• This turned my PC off and the download was stopped.
• When my PC was turned back on, 45GB was taken up on my SSD.
• The XBOX beta app and the Microsoft store app do not show that Forza Horizon 4 has been installed so I cannot click uninstall to remove the files.
• I cannot find Forza Horizon 4 anywhere on my PC even through the Apps and Features menu.
• After some digging I found "Microsoft.SunriseBaseGame" this was the Forza horizon 4 file.
• I cannot delete this as it requires permission from "SYSTEM" to delete.
• I am using my own PC that I have built.
• I have tried to solve this issue by changing the security details in the property tab of the file.
• However this still would not work.

Is there any way I can uninstall these files?


Thanks :

:)

 

Cant download Forza Horizon 4

Hi AldiXY,

My name is Jocelyn, an independent advisor and a fellow Windows 10 user. I understand that you cannot download Forza Horizon 4.

Kindly follow the steps on the thread [provided by Mala_S to help you fix the issue.

https://answers.microsoft.com/en-us/windows/for...

Please reply with the results, we will be glad to help you further.

Thank you,

Jocelyn

 

saving forza horizon 4

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the feature does not work the way it is supposed to.



I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

Forza Horizon forum, where we have the engineers with the expertise to provide solutions for this issue.





Aditya Roy

Microsoft Community - Moderator

 

Forza Horizon 4 will not unistall

Hi Titus,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if it helps.

Click on Start menu, and look for Forza Horizon 4. Right click on it and select
Uninstall.

You can also uninstall the game through settings by following the below steps.

1. Press Windows key + I together to open Settings.

2. Click on Apps > Apps & features.

3. Click on Forza Horizon 4.

4. Select Uninstall.

Let us know how it goes. I will keep working with you until it's fixed.

Naveen M

Microsoft Community - Moderator