Windows 10: passkey in Microsoft Authenticator not working at China region

Discus and support passkey in Microsoft Authenticator not working at China region in Windows 10 Gaming to solve the problem; When i'm try creating a passkey, step 1 2 is successful, but step 3 can't saved. already make sure only China regional have this issue, another country... Discussion in 'Windows 10 Gaming' started by Leo Chi, Oct 14, 2024.

  1. LEO CHI
    Leo Chi Win User

    passkey in Microsoft Authenticator not working at China region


    When i'm try creating a passkey, step 1 2 is successful, but step 3 can't saved. already make sure only China regional have this issue, another country can register it.

    :)
     
    Leo Chi, Oct 14, 2024
    #1
  2. IOANNIS KOTSARIDIS
    Ioannis Kotsaridis Win User

    Microsoft Authenticator app and passkeys.

    Hello !! I want to ask something, it's not related to windows, but there isn't a more similar category.



    Does the ms authenticator app support login via a passkey ?? Because it seems it doesn't.

    I create a passkey on my android phone for the micosoft account, I deleted the ms authenticator app (I had a backup) and when I download again and try to sign in I couldn't do with a passkey. There wasn't an option at all.

    At the end I signed in with an email and sms code, but it's strange that I couldn't with a passkey
     
    Ioannis Kotsaridis, Oct 14, 2024
    #2
  3. IOANNIS KOTSARIDIS
    Ioannis Kotsaridis Win User
    Microsoft Authenticator app and passkeys.

    Thank you for your answer !!

    That's bad !! I hope that the passkey login on the ms authenticator will be available in the near future, especially using a third party password manager (that supports passkeys of course).
     
    Ioannis Kotsaridis, Oct 14, 2024
    #3
  4. SUMIT D - IA
    Sumit D - IA Win User

    passkey in Microsoft Authenticator not working at China region

    Microsoft Authenticator app and passkeys.

    Hi Loannis,

    I'm Sumit, here to answer your query at the Microsoft Community.

    I think adding a passkey is supported if you sign in using an Entra ID in Microsoft Authenticator - Personal accounts are not supported. Additionally, for Entra ID, the system administrator must have allowed it.

    https://learn.microsoft.com/en-us/entra/identit...

    Hope that helps, and rely on us for any further inquiries. All the best.
     
    Sumit D - IA, Oct 14, 2024
    #4
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passkey in Microsoft Authenticator not working at China region

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