Windows 10: Password no longer working

Good afternoon, I recently picked up a laptop for my Son and set him up with a Microsoft account. I set a password to limit his access, which both myself and my partner have been using to log in - nobody else had access to this password. The password is no longer working. I tried following the steps to reset the password, only to be told that I have not provided sufficient evidence to do so. How can I access his account, as without access his laptop cannot be accessed either :/ ThanksCJ

:)

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

Store Live Tile no longer works

Sorry I didn't finish editing that post.

it's up there now post #6.

 

Cheap Photo box that will get the job done

WEll i took on this project for PP hes a hardware reviewer and wants to get the professional looking pics for the Pc parts

Materials:

• Big cardboard box

• a razor

• white material 3 yards

• cone lights

• stapler

• medical tape

• pvc pipe about 6 inches longer than your box

• white paint any cheap finger paint would work

the project I'm guessing will cost me $30 if it works out properly
I will post pictures and step by step as i do it