Windows 10: Password not accepted in CMD recovery menu

Hello,


Everything is fine on my pc and i came across an "issue" today as i was helping a friend remotely.


The issue is that i rebooted my windows 10 laptop and went to CMD by clicking SHIFT+restart -->Advanced Options---CMD. Once there it showed my name as i have it on my Microsoft account and on my pc and also the email and asked me for a password which i provided and i am 100000000% sure that its correct and typed it in correctly. But it says password incorrect!


Does anyone know why this is happening? The password as i said is current and correct and im logging in and out of windows with no issues! I was just going step by step as i was instructing my friend and came across it!


I would really like to know how to resolve this because it annoys me to know that something is NOT working correctly on my machine!


Thank you for your time!

:)

 

Windows 10 will not accept my password

I suggest you to try the steps below and check if it helps.

Try signing in to account.live.com on another device, to verify the account is in a good state. Try signing in using a mouse with the On-screen Keyboard to be sure you are not hitting a keyboard layout issue. Check on the sign-in screen to see if any other
accounts are available for sign-in on the PC.

• If one of the other accounts is an administrator, then you can use it to create a replacement account and migrate data from the previous user profile.
  

Try Shift+Restart to get to the Go Back option in the recovery boot menu.

• You may need to use Shift+Restart a couple of times. Be sure the customer is holding the SHIFT key until they see Please Wait.
  
• Once at the recovery boot menu, click Troubleshoot, Advanced. You may need to click to see more recovery options at the bottom.
  
• Click Go back to previous build.
• If you can get to the option and are prompted for a password, you may be able to satisfy it with the MSA password.
  
• If you changed the password recently, try the older MSA password.

• Ask the customer to try signing in to account.live.com on another device, to verify the account is in a good state.
  
• Try signing in using a mouse with the On-screen Keyboard to be sure we’re not hitting a keyboard layout issue.
  
• Check on the sign-in screen to see if any other accounts are available for sign-in on the PC.
  
  • If one of the other accounts is an administrator, then you can use it to create a replacement account and migrate data from the previous user profile.
    
• Try Shift+Restart to get to the Go Back option in the recovery boot menu.
  
• You may need to use Shift+Restart a couple of times. Be sure the customer is holding the Shift key until they see Please Wait.
  
• Once at the recovery boot menu, click Troubleshoot, Advanced. You may need to click “See more recovery options” at the bottom.
  
• Click Go back to previous build.
• If you can get to the option and are prompted for a password, you may be able to satisfy it with the MSA password.
  
• If you changed the password recently, try the older MSA password.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

Bitlocker will not accept password or Recovery Key

I am trying to access my hard drive , But my recovery key and password are not being accepted

by bitlocker.

This Recovery key was sent to me when setting up the bitlocker, But now says it's a invalid key



Is there a problem with this software as its not accepting my recovery key Or password.



Can this bitlocker be reset so that it Can accept my recover key.



Any help please.Alan