Windows 10: password protected downloads

I downloaded a file from a healthcare website that includes PHI. I selected the option to have the file be password protected. i re-entered password as required. Now, when I try to open the file, it of course prompts me for the password. When i enter the password which I created , entered twice, and positively know to be the correct password I am getting an error message saying i entered incorrect password what is going on and is there any way for me to open the file?Thanks very much.

:)

 

password protect

Hi,

Thank you for posting your query on Microsoft Community forum.

I would suggest you to provide some information to help you better.

• Are you referring to BIOS password as Boot password?
  
• Is it a login password which you are referring when Windows starts?

If Login password, provided you are using Local Account on Windows 10 you may follow the below steps:

• Press Windows + R keys to open Run command
  
• Type " control userpasswords2 "
• Select the account and uncheck "user must login with password"
• Select apply and Ok.

If Boot password you may have to contact your computer manufacturer.

Keep us posted to help you better.

 

Issues with password protect video master player on windows 10

Hi Patrick,

Do not worry we will help you with this issue.

Let us know how exactly are you trying to access the password protected videos on your computer.

Step 1: I suggest you to Turn on & off
Password protected sharing and check.

• Press Windows key, type sharing and click on
  Manage advanced sharing settings.
• Under Password protected sharing, try to torn on and off this feature and check with the status of this issue.

Refer:



Step 2: Also, Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Reply to the post with an updated status of accessing password protected videos on your computer for further assistance.

Thank you.

 

Dell bios passwords 595B and 2A7B

Is there a code on the screen?