Windows 10: Password with system restore

I’m trying to use the restore point and everytime I click on the button, it asks which account I’m gonna use, and then the passsword. I first thought it was computer password. But it isn’t. Then I tried my Microsoft account, then Google. But I can’t seem to log in. It’s not saying error, or that it’s right, but it says it’s wrong. Please help

:)

 

System Image Restore Is Not Recognizing My Password

Although I do have 2-step verification I don't think it was the problem as I have been able to do a system restore in the past with it enabled. I also tried logging into my account on the pc with the password & that failed too. I was certainly careful in entering the password. After changing the password all was fine so I don't know whether something got messed up with the original password change or what else may have caused it.

 

System Restore Error 0x81000203

Good day,

We can see here that you are having issues performing system restore on your computer. Having said that, we need to determine the cause of this problem. Before we proceed, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Are you getting any error messages when trying to perform system restore? If so, can you send us a screenshot?
  Note: Please do not include any personal information.
• Have you performed all the suggested troubleshooting steps found on this thread?

 

Missing icons / buttons after System Restore

Hi Terrie,

To address your concern, we suggest that you try to undo the restore or pick another restore point.

Please follow these steps to access system restore:

• Right-click (or press and hold) the Start button, and then select Control Panel.
  
• Search Control Panel for Recovery.
  
• Select Recovery > Open System Restore > Next.
  

Let us know how it goes.