Windows 10: Patch KB4567523 not fixing printer problem

Installed the Microsoft patch but printer still has error message and not printing

:)

 

eDellRoot Certificate Problem: Patch Available To Fix It Now ?


Hi,

The Patch you suggested worked well, and fast.
Sure a lot easier than following 17 steps !

Any idea when the new Patch for the new problem will be available ?

Will it be posted here ? Where ?

Thanks again for all the help,
Bob

 

eDellRoot Certificate Problem: Patch Available To Fix It Now ?

Glad you got it sorted.

As soon as a patch is available for the second problem, I or someone will post it. There is a fix for the second problem available now, but thus far it involves manually removing it. Have a look at this article if you want to give it a try.

Second Dell Root Certificate Problem Discovered; How To Check For And Remove eDellRoot And DSDTestProvider Security Risks

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.