Windows 10: Payment of sisty simething after I bought it on line from the store.

Why did you go to my PayPal account and take another 56 dollars to save me interest when I paid at the time I tried to download it?

Second how do I get this Pro version to download to my setup

Wayne Christianson

:)

 

not accepting payment

Hi Ryan,

One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

Troubleshoot problems with payment options and follow the suggest troubleshooting steps.

Let us know what happens after following the suggested troubleshooting steps.

 

not able to add payment option

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Is this the first time your facing this issue?
• Did you contact your bank, like the message suggests?

I suggest you to retype your debit card number without spaces, commas, or other characters that aren't numbers and also verify that the billing address, expiration date, and name listed for your payment option are correct. If you are using a new payment
option, verify that it has been activated.

Also suggest you to refer to this link below and check:

Add or edit your payment method for the Windows Store

http://windows.microsoft.com/en-us/windows-8/add-edit-payment-method-windows-store

Please get back to us with a reply so that we can assist you better

 

Query about Currency in App Store

Hi Ortizgab,



I suggest you to follow the steps given below and check:

• 
  Open the Store and tap the user icon on top. Tap or click
  payment options. This opens the web browser where you can add or remove payment options.
  
• 
  To get started, tap or click
  Add payment option. Enter your credit card or PayPal information, and then click or tap
  next.
  

Hope this information helps!



Thank you.