Windows 10: Payment options are a joke

Discus and support Payment options are a joke in Microsoft Windows 10 Store to solve the problem; I want to buy an app from the Microsoft store, so I try to pay with PayPal. It asks me to add PayPal as a payment method to my Microsoft account. I try... Discussion in 'Microsoft Windows 10 Store' started by Solon75, Aug 3, 2020.

  1. SOLON75
    Solon75 Win User

    Payment options are a joke


    I want to buy an app from the Microsoft store, so I try to pay with PayPal. It asks me to add PayPal as a payment method to my Microsoft account. I try and try, but it says it's an "invalid card number". After doing some looking around online, it seems like the only option is to add a credit or debit card, AND THEN add a PayPal card. Well that's just stupid, because the whole point of using PayPal, in fact the entire reason it was invented in the first place, is to make secure payments and purchases online, without having to put your credit or bank debit info online.


    Looks like Microsoft will lose my business on that one. Oh well, I'll just hit the high seas, matey, and find me booty the other way... ARRR!

    :)
     
    Solon75, Aug 3, 2020
    #1
  2. NACHAPPA C K
    Nachappa C K Win User

    not able to add payment option

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Is this the first time your facing this issue?
    • Did you contact your bank, like the message suggests?
    I suggest you to retype your debit card number without spaces, commas, or other characters that aren't numbers and also verify that the billing address, expiration date, and name listed for your payment option are correct. If you are using a new payment
    option, verify that it has been activated.

    Also suggest you to refer to this link below and check:

    Add or edit your payment method for the Windows Store

    http://windows.microsoft.com/en-us/windows-8/add-edit-payment-method-windows-store

    Please get back to us with a reply so that we can assist you better
     
    Nachappa C K, Aug 3, 2020
    #2
  3. REGILE REB
    Regile Reb Win User
    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Aug 3, 2020
    #3
  4. SKT_DIAZ
    skt_diaz Win User

    Payment options are a joke

    not able to add payment option

    i have a VISA ELECTRON card instead of just "visa". also it may not be an international debit card as it doesnt have the word "international" printed anywhere. could this be an issue?
     
    skt_diaz, Aug 3, 2020
    #4
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Payment options are a joke

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