Windows 10: Pc 0x000000e error after 23H2 update

Hi,Today my pc crashed after updating to the new 23H3 windows update. After that I'm stuck with error code 0xc000000e and all of my nvme ssd's aren't visible in the bios or when trying to repair or newly install windows.I've tried the following:- cmos reset- reseated the ssd- repair function through windows media repair tool usb- cmd commands suggested for this type of problem Are my ssd's broken or is there something else I can try?

:)

 

"A required device isn't connected or can't be accessed" Error 0x000000e on Windows 10

I wanted to install an SSD in a Laptop with 2 HDDs, one of which is not used. I took out the HDD which was not used, replacing it with the SSD and leaving the HDD with the
current Windows 10 Operating system. I then installed Windows 10 from media creation on the new SSD. But I receive the error : "A required device isn't connected or can't be accessed" - "Error 0x000000e", when I select the new
Windows installation from the Boot Manager.

Steps followed:

1. Replace HDD with new SSD. (Still with 1 OS HDD installed)
2. Create Windows 10 installation media with the Media Creation tool from Microsoft.
3. Boot from Windows 10 installation media.
4. Install Windows 10 on the new SSD. (no volume exists)
5. Installation Completes.
6. Re-boot.
7. Windows Boot Manager shows the 2 Windows 10 Installations.
8. Select the new installation.
9. Receive the error : "A required device isn't connected or can't be accessed" - "Error 0x000000e"

After some research I have found the following two options:

Option 1: This seems like a simple solution, but will I be able to boot from both Operation Systems (OS) after this?

1. Reformat the Partition created on the SSD for Windows 10
2. Remove the old HDD from the Laptop
3. Reinstall Windows 10 from the installation media

Option 2: This is the most common suggestion but the information around this fix is fairly limited, I don't understand why this simple installation would cause issues here? I did run bootrec /scanos and no OS was listed.

1. bootrec /fixmbr
2. bootrec /fixboot
3. bootrec /scanos <--- If no OS is found run the following
   1. bcdedit /export C:\bcdbackup
   2. C:
   3. cd boot
   4. attrib bcd -s -h –r
   5. ren C:\boot\bcd bcd.old
4. bootrec /rebuildbcd

Option 2 found from sources such as, Fix the MBR – Guide for Windows 10, 11, XP, Vista, 7, 8 / FIX: A required device isn't connected or can't be accessed 0x000000E on Windows 10/8/8.1

 

My computer got error 0x000000e

My computer got error 0x000000e

I don't know reason why I can't load my windows ,my disk being bitlocker , I never ever login any microsoft account, maybe I forget .

it got error 0x000000e

The data on the disk is very important . It is all of my life

Can some one help me resolve the problem . pls

 

My computer got error 0x000000e

Hello Duc Cuong,

Good to see you in Microsoft Community.

Did you have any special actions (such as installing system updates, hardware changes, etc.) before that?

Depending on the error code, 0x000000e the current error is related to the Windows boot item exception, and you can fix it by following the steps below.

• Steps to enter winRE (From a black or blank screen)
  

1. Hold down the power button for 10 seconds to turn off your device.
   
2. Press the power button again to turn on your device.
   
3. On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device.
   
4. Press the power button again to turn on your device.
   
5. When Windows restarts, hold down the power button for 10 seconds to turn off your device.
   
6. Press the power button again to turn on your device.
   
7. Allow your device to restart into Automatic Repair and select Advanced Options to enter winRE.
   
8. On the Choose an option screen, select Troubleshoot > Advanced options.
   
   
   
   
   

1. Choose "Startup Repair" to try the system automatic repair.
   
2. Select "Command Prompt", then log in with your account, and run the commands below.
   
   
3. If you installed the system update before the system is abnormal, you can use "Uninstall Updates" to uninstall recent updates (which include Quality updates and Feature updates, try both).
   

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist