Windows 10: PC audio drive, reset, and upgrade failure.

Hi, so honestly i'm not to sure how this problem started but i noticed my headset wasn't playing audio the other week and so i started looking into it and eventually i went into troubleshooting to do the audio test and it said it couldn't find my audio drive so i went to my updates and security tab and i had like 15 different updates there and they were all failing with the retry after attempting to install so i went and looked into it and decided it would be best to do what the stuff was all telling me because i'm not very tech savvy i only got my pc about a year ago and i only use it for gam

:)

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

Rear audio jack not working after upgrading to Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers on your device.

Do let us know the make and model of your HP computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to update the audio drivers for your device.

Steps:

• Press Windows + X, select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  Speakers/ Headphones and click on Update driver software.

Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update the status of this issue for further assistance.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.