Windows 10: PC Black screens after login

Hi,

My PC has started black screening after logging in. I can see the cursor and can move cursor and can also do ctrl+alt+delete. I have tried opening task manager then running a new task explorer.exe and have also tried restarting windows explorer by right clicking on it from the list. I have tried restarting my pc several times and it still does it. Also it is intermittent and sometimes does not do it.


Could somebody assist me?

:)

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen before login

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Black Screen on your PC. For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
2. What is the make and model of the PC?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot black screen or blank screen errors and see if that helps.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Black Screen with Pointer

Hi Costa,

Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

To assist you better, please provide few details.

• 
  Is the black screen with courser appears after login or before login?
  
• 
  Did you make any changes to the computer, prior to the issue?
  

I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
Sharath Srinivasa on August 7, 2015.

Black screen after upgrading to Windows 10

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.