Windows 10: PC blackscreens after I try to play/launch a game/program

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 0x0000000000000001, 0x0000000000001e00, 0xfffff80456d1c340, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: a7b3bf7f-8e43-4a5c-b733-1e5a91926a46. - Event viewer error Event 1001, BugCheckhttps://drive.google.com/drive/folders/1ZTfc0b6NmLfaSqdtuZhWRE5FuBDAlCPW?usp=drive_link - Link to Google Drive both minidump and memory dump files. LabledI tried many different solutio

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Can't play my pes13 game on my windows 10 professional PC desktop

Hi,

Thank you for contacting Microsoft Community.

I understand that you are unable to play game.

I will certainly help you with this.

Did you check the game compatibility with Windows 10?

I would suggest you to go through the below steps:

Steps: Try to run the program in compatibility mode:

• 
  Right click on the game icon through which you launch the game.
  
• 
  Click on properties.
  
• 
  Click on compatibility tab.
  
• 
  Check the box, run this program in compatibility mode and select the previous operating system.
  
• 
  Click on apply and then ok.
  

I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.

 

I downloaded Ark Scorched Earth but it won't let me play

Hi
Cheyen,

There are a lot of possible reason why you cannot launch or play that specific game. To isolate this matter, we
have some questions for you:

• 
  Did you download the game from Windows Store?
  
• 
  Have you tried uninstalling and reinstalling the game?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the game is not compatible with Windows 10 and need to be in
compatibility mode
for it to run.
We suggest that you run the
Program Compatibility Troubleshooter
and check if there's any changes.
To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Programs.
  
• 
  Click on
  Program Compatibility Troubleshooter
  and follow the instructions.
  

We'll be waiting for your response.

Regards.

 

Game Launch Issues

Hi Shantal, thanks for your reply and your suggestions!

Unfortunately, none of these steps worked for me. I may reach out to the game developers for their thoughts but I am confident there are no hardware compatibility issues because I am able to launch the games as long as I do so immediately after booting up, and I can play the games for hours without any issues. For the same reason, I am confident that reaching out to any PC component manufacturers would not be fruitful.