Windows 10: PC blue screen looped, restored it, ran minidump files through debugger, trying to figure...

here are the details windows debugger gave me.HYPERVISOR_ERROR 20001The hypervisor has encountered a fatal error.Arguments:Arg1: 0000000000000026Arg2: 0000000000000000Arg3: fffff850e3b902fcArg4: ffffe70000a05fc0Debugging Details:------------------BUGCHECK_CODE: 20001BUGCHECK_P1: 26BUGCHECK_P2: 0BUGCHECK_P3: fffff850e3b902fcBUGCHECK_P4: ffffe70000a05fc0PROCESS_NAME: SystemSYMBOL_NAME: nt!HvlSkCrashdumpCallbackRoutine+9aMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeFAILURE_BUCKET_ID: 0x20001_26_0_nt!HvlSkCrashdumpCallbackRoutineFAIL

:)

 

Blue screen: "Your PC ran into a problem and needs to restart"

I have had my Huawei Matebook X Pro for a few months now and since day one, at least once a week, I have been getting a blue screen saying, " Your computer ran into a problem and must restart". I have googled and tried just about every fix I can find
to get rid of the problem, but nothing has helped.

I have tried the following:

• Made sure I have the latest Windows updates
• Downloaded and installed/updated BIOS
• Ran the system file checker (did not find anything wrong)
• Ran a startup repair (there was nothing to repair)
• Downloaded the PC manager to scan the hardware to see if it works correctly (it does)
• Updated drivers both via the PC manager and via the device manager
• Unchecked the "Activate quick start" in power options

I have not tried the system restore since there has been no date that the computer did not do this - I got the blue screen on the first day I used it. Neither have I tried restoring the registry files, for the same reason that I did not try the system restore.
Is this something I should still try to do? If not, what else can I do?

Thankful for any help!

 

Blue screen error: APC_INDEX_MISMATCH when trying to install Audio driver

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get a Blue Screen error with “APC_INDEX_MISMATCH” when trying to install Audio drivers. I’ll certainly help you with this.



However, please let us know:

• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

An incompatible system driver causes the Blue screen error APC_INDEX_MISMATCH. For more information see

Bug Check 0x1: APC_INDEX_MISMATCH.



I would suggest you to refer the troubleshooting steps mentioned in the article

Troubleshoot blue screen errors and check if that helps.



However, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.