Windows 10: Pc bluescreened when trying to update from w10 1909 to 21h2

Discus and support Pc bluescreened when trying to update from w10 1909 to 21h2 in Windows 10 Software and Apps to solve the problem; Why did this happen? I downloaded the Windows Update Assistant from the OFFICIAL MICROSOFT WEBSITE. I then opened the .exe file, then clicked install.... Discussion in 'Windows 10 Software and Apps' started by BrockIsOp, Aug 16, 2022.

  1. BrockIsOp Win User

    Pc bluescreened when trying to update from w10 1909 to 21h2


    Why did this happen? I downloaded the Windows Update Assistant from the OFFICIAL MICROSOFT WEBSITE. I then opened the .exe file, then clicked install. It was downloading and verifying normally. And when it was installing, when it was almost done, it BLUESCREENED? WHY MICROSOFT? The code was SYSTEM_SERVICE_EXCEPTION I think. I do not have any pictures because I was too terrified of the bluescreen so I hurried to power off the laptop. Do you know why it was happening? The PC had 500gb HDD, 4gb RAM and it was 5y old.

    :)
     
    BrockIsOp, Aug 16, 2022
    #1

  2. Update Windows 10 version 1909 to version 21H2

    Can I Update Windows 10 version 1909 to version 21H2 (latest)?

    Then Please send the useful steps to do that...

    By changing windows version 1909 to 21H2 does it removes all files(music, videos, software,etc.) present in my laptop or it is safe, nothing will be deleted.

    Now I am not getting critical updates for windows version 1909.

    Please anybody give suggestion regarding this matter.
     
    ARINDAM_SAHA_10, Aug 16, 2022
    #2
  3. Windows 21h2 update

    Hi, i did update new version of windows 10 from 1909 to 21h2 but having bluescreen when keep trying update to 21h2. This only happened on Dell latitude 5490. Other model success to update. Did the update is not compatible to this laptop model or is there any other way to run the update?

    Thank you.
     
    WahidahNazri, Aug 16, 2022
    #3
  4. deving Win User

    Pc bluescreened when trying to update from w10 1909 to 21h2

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Aug 16, 2022
    #4
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Pc bluescreened when trying to update from w10 1909 to 21h2

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