Windows 10: PC bluescreens and crashes sometimes without BSOD

Hello.


For the past few months i've experienced a number of crashes and BSOD happening daily.

Most of the BSOD have the driver ntoskrnl.exe as the cause, which i've heard could be because of a hardware problem.

I've tried almost everything people have suggested, but nothing has helped.

Some things I've tried:

• Clean install
• MemTest86 and tried another set of RAM
• Installing another graphics card
• Stress tested CPU
• sfc /scannow
• Reinstalled graphics card drivers

If anyone have any ideas of how to solve it please let me know.


Speccy: http://speccy.piriform.com/results/zlRGXMB1KWFtidMWtp1dO4Z

:)

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

Bluescreen Crashes in Windows 10

There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

There was one different BSOD error: 0x18 Reference by Pointer
Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

Check if there has been any improvement and if not then you will need to work through your hardware:



STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.



Warning

If you're overclocking your system, revert back to stock clocks now.





Note Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST


Note Please run HDTune first, in the order posted!
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

*Arrow Run chkdsk




FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.

 

BSOD Help (also crashes without BSODs and dump files)

The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.