Windows 10: PC boots, but with no display

Hello,After a power outage due to a hurricane, my PC only sometimes properly displays onto my monitor after turning on 9/10 times it says No Signal. I have already tried using multiple monitors and cables, reseating RAM, and clearing CMOS to no avail. Have not yet reseated GPU GeForce RTX 2060.I know it boots because my Bluetooth headphones connect, and I can hear the Windows notifications sounds. The fans and lights are all on as usual. I fear it might be damaged hardware, but I don't know where to look.

:)

 

Display and booting black screen problem

Hi Aravind,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing issues with booting the device, accessing the hardware devices after booting. We will help you with this issue.

This issue might have occurred due to corrupted/ outdated display and other drivers.

Try the below troubleshooting steps and check if it helps.

Method 1: As you have not provided the complete model of your device, I suggest you to contact the device manufacturer's website, search for the device model, download the latest drivers for your device and try the below.

Step 1: I suggest you to boot the computer in Safe mode, uninstall the existing display drivers, manually install the downloaded drivers and check if it helps.

Refer: Start your PC in safe mode in Windows 10


Step 2: Steps to Uninstall the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Uninstall

Refer to the article on how to manually install the drivers:
Update drivers in Windows 10

Method 2: You can install Windows 7/8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Follow the below steps to place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. reply to the post with an updated status of this issue for further assistance.

 

screen display

Hi William,

It is important that you have the correct screen display and resolution. We suggest that you perform the following steps to reset the monitor settings:

• Boot your computer in
  safe mode.
• Once in safe mode, right-click the desktop > Screen Resolution.
• Change the display settings back to the original configuration.
• Restart your computer.

Feel free to update us on the result.

 

Display was not migrated

Hi,

I understand the above solution didnt work so as to next step in solving your issue I suggest you follow the below.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Display Adapter

Step 3:

Right-click on Adapters listed one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed adapters under Display Adapter

Step 7:

Restart PC and verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor