Windows 10: PC Boots into 10, remains unresponsive thereafter.Mouse can move.??

Discus and support PC Boots into 10, remains unresponsive thereafter.Mouse can move.?? in Windows 10 Support to solve the problem; Hey, I am a user not a software or hardware specialist I would appreciate your help. My Windows 10 Hewlett Packard Z800 with 24GB Ram frequently... Discussion in 'Windows 10 Support' started by Franziska, Aug 7, 2017.

  1. Franziska Win User

    PC Boots into 10, remains unresponsive thereafter.Mouse can move.??


    Hey,

    I am a user not a software or hardware specialist I would appreciate your help.

    My Windows 10 Hewlett Packard Z800 with 24GB Ram frequently boots into windows but remains unresponsive once booted. I can move the mouse, but I can not manually start programs. When I restart several times this is repeated but eventually the machine starts up normal.

    When looking into this in the event log I found the following:

    The device, \Device\Harddisk0\DR0, has a bad block.

    Further I get sometimes:

    • Failed with 0x490 modifying AppModel Runtime status for package Microsoft.Windows.Photos_2017.35063.13610.0_x64__8wekyb3d8bbwe for user WORKSTATION2017\Admin (current status = 0x0, desired status = 0x20)
    • InitialisePrintProvider failed for provider inetpp.dll. This can occur because of system instability or a lack of system resources.
    • The print spooler failed to load a plug-in module redmonnt.dll, error code 0x7E. See the event user data for context information.

    I suspect it all has to do with a failing hard disk. I run two WDC WD10EZEX-60ZF5A0 1000.2GB disks in RAID.
    One of them says health status caution and has the following yellow lines:

    ID05 Reallocated Sectors Count
    ID C5 Current Pending Sector Count
    ID C6 Uncorrectable Sector Count

    HERE IS MY QUESTION. IF I WANT TO REPLACE THAT DISK ONLY WHAT MODEL COULD I USE IF I WANT TO USE IT WITH THE REMAINING ONE AS RAID?
    Seems I can not get the exact same model (Western Digital WDC WD10EZEX-60ZF5A0 1000.2GB) as new.
    Still I would prefer just to take the faulty one out and put the new blank one in to partner up with the other remaining RAID disk.
    That way I hope I need not install anything new.

    DOES THIS SOLVE THE MAIN ISSUE OF BOOTING AS WELL?

    Thanks so much,



    Here the Crystal Disk Info Log for all disk:

    Code: ---------------------------------------------------------------------------- CrystalDiskInfo 7.0.5 (C) 2008-2016 hiyohiyo Crystal Dew World : Crystal Dew World ---------------------------------------------------------------------------- OS : Windows 10 Professional [10.0 Build 15063] (x64) Date : 2017/08/08 21:14:32 -- Controller Map ---------------------------------------------------------- - Microsoft Storage Spaces Controller [SCSI] + LSI Adapter, SAS 3000 series, 8-port with 1068E [SCSI] - LSILOGIC Logical Volume SCSI Disk Device + Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller [SCSI] - Intenso SSD Sata III - SAMSUNG HD204UI - hp DVD-RAM GH80N -- Disk List --------------------------------------------------------------- (1) WDC WD10EZEX-60ZF5A0 : 1000.2 GB [X/1/0, cs] - wd (2) WDC WD10EZEX-60ZF5A0 : 1000.2 GB [X/1/0, cs] - wd (3) SAMSUNG HD204UI : 2000.3 GB [X/0/3, cs] (4) Intenso SSD Sata III : 256.0 GB [0/0/0, pd1] - m2 ---------------------------------------------------------------------------- (1) WDC WD10EZEX-60ZF5A0 ---------------------------------------------------------------------------- Model : WDC WD10EZEX-60ZF5A0 Firmware : 80.00A80 Serial Number : WD-WMC1S4114968 Disk Size : 1000.2 GB (8.4/137.4/1000.2/----) Buffer Size : Unknown Queue Depth : 32 # of Sectors : 1953525168 Rotation Rate : 7200 RPM Interface : Serial ATA Major Version : ACS-2 Minor Version : ---- Transfer Mode : SATA/300 | SATA/600 Power On Hours : 23439 hours Power On Count : 330 count Temperature : 27 C (80 F) Health Status : Good Features : S.M.A.R.T., 48bit LBA, NCQ APM Level : ---- AAM Level : ---- Drive Letter : -- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 200 200 _51 000000000000 Read Error Rate 03 174 170 _21 0000000008DA Spin-Up Time 04 100 100 __0 000000000154 Start/Stop Count 05 200 200 140 000000000000 Reallocated Sectors Count 07 200 200 _51 000000000000 Seek Error Rate 09 _68 _68 __0 000000005B8F Power-On Hours 0A 100 100 _51 000000000000 Spin Retry Count 0B 100 100 __0 000000000000 Recalibration Retries 0C 100 100 __0 00000000014A Power Cycle Count B8 100 100 _97 000000000000 End-to-End Error BB 100 100 __0 000000000000 Reported Uncorrectable Errors BC 100 100 __0 000000000000 Command Timeout BE _73 _64 _40 00001B1B001B Airflow Temperature C0 200 200 __0 000000000144 Power-off Retract Count C1 200 200 __0 00000000000F Load/Unload Cycle Count C4 200 200 __0 000000000000 Reallocation Event Count C5 200 200 __0 000000000000 Current Pending Sector Count C6 200 200 __0 000000000000 Uncorrectable Sector Count C7 200 200 __0 000000000000 UltraDMA CRC Error Count C8 200 200 __0 000000000000 Write Error Rate -- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000 010: 2020 2020 2057 442D 574D 4331 5334 3131 3439 3638 020: 0000 0000 0000 3830 2E30 3041 3830 5744 4320 5744 030: 3130 455A 4558 2D36 305A 4635 4130 2020 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00 050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0100 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 2008 070: 0000 0000 0000 0000 0000 001F 850E 0004 004C 0040 080: 03FE 0000 706B 7C01 4123 7049 BC01 4123 203F 0035 090: 0035 0000 FFFE 0000 0000 0000 0000 0000 0000 0000 100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5001 4EE0 110: 0390 F919 0000 0000 0000 0000 0000 0000 0000 401C 120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0400 130: 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 30BD 0000 0000 0000 210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000 220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000 230: 6DB0 7470 0000 0000 0001 1000 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 53A5 -- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27 010: 00 AE AA DA 08 00 00 00 00 00 04 32 00 64 64 54 020: 01 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00 030: 00 00 07 2F 00 C8 C8 00 00 00 00 00 00 00 09 32 040: 00 44 44 8F 5B 00 00 00 00 00 0A 33 00 64 64 00 050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00 060: 00 00 0C 32 00 64 64 4A 01 00 00 00 00 00 B8 33 070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00 080: 00 00 00 00 00 00 BC 32 00 64 64 00 00 00 00 00 090: 00 00 BE 22 00 49 40 1B 00 1B 1B 00 00 00 C0 32 0A0: 00 C8 C8 44 01 00 00 00 00 00 C1 32 00 C8 C8 0F 0B0: 00 00 00 00 00 00 C4 32 00 C8 C8 00 00 00 00 00 0C0: 00 00 C5 32 00 C8 C8 00 00 00 00 00 00 00 C6 30 0D0: 00 C8 C8 00 00 00 00 00 00 00 C7 32 00 C8 C8 00 0E0: 00 00 00 00 00 00 C8 08 00 C8 C8 00 00 00 00 00 0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 82 29 60 27 01 5B 170: 03 00 01 67 02 74 00 00 00 00 00 00 00 00 00 00 180: 00 00 01 02 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C4 -- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 33 C8 C8 00 00 00 00 00 00 00 00 03 15 010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00 020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00 030: 00 00 07 33 C8 C8 00 00 00 00 00 00 00 00 09 00 040: 00 00 00 00 00 00 00 00 00 00 0A 33 00 00 00 00 050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00 060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 B8 61 070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00 080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00 090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 C0 00 0A0: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00 0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00 0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00 0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00 0E0: 00 00 00 00 00 00 C8 00 C8 C8 00 00 00 00 00 00 0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F3 ---------------------------------------------------------------------------- (2) WDC WD10EZEX-60ZF5A0 ---------------------------------------------------------------------------- Model : WDC WD10EZEX-60ZF5A0 Firmware : 80.00A80 Serial Number : WD-WMC1S5740922 Disk Size : 1000.2 GB (8.4/137.4/1000.2/----) Buffer Size : Unknown Queue Depth : 32 # of Sectors : 1953525168 Rotation Rate : 7200 RPM Interface : Serial ATA Major Version : ACS-2 Minor Version : ---- Transfer Mode : SATA/300 | SATA/600 Power On Hours : 23325 hours Power On Count : 399 count Temperature : 28 C (82 F) Health Status : Caution Features : S.M.A.R.T., 48bit LBA, NCQ APM Level : ---- AAM Level : ---- Drive Letter : -- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 200 200 _51 00000000002F Read Error Rate 03 174 169 _21 0000000008E3 Spin-Up Time 04 100 100 __0 000000000196 Start/Stop Count 05 178 178 140 0000000003AB Reallocated Sectors Count 07 200 200 _51 000000000000 Seek Error Rate 09 _69 _69 __0 000000005B1D Power-On Hours 0A 100 100 _51 000000000000 Spin Retry Count 0B 100 100 __0 000000000000 Recalibration Retries 0C 100 100 __0 00000000018F Power Cycle Count B8 100 100 _97 000000000000 End-to-End Error BB 100 __1 __0 000000000064 Reported Uncorrectable Errors BC 100 _39 __0 00330033003D Command Timeout BE _72 _59 _40 00001C1C001C Airflow Temperature C0 200 200 __0 00000000017A Power-off Retract Count C1 200 200 __0 00000000001B Load/Unload Cycle Count C4 142 142 __0 00000000003A Reallocation Event Count C5 200 200 __0 000000000009 Current Pending Sector Count C6 200 200 __0 000000000005 Uncorrectable Sector Count C7 200 200 __0 000000000000 UltraDMA CRC Error Count C8 200 200 __0 000000000026 Write Error Rate -- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000 010: 2020 2020 2057 442D 574D 4331 5335 3734 3039 3232 020: 0000 0000 0000 3830 2E30 3041 3830 5744 4320 5744 030: 3130 455A 4558 2D36 305A 4635 4130 2020 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00 050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0100 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 2008 070: 0000 0000 0000 0000 0000 001F 850E 0004 004C 0040 080: 03FE 0000 706B 7C01 4123 7049 BC01 4123 203F 0039 090: 0039 0000 FFFE 0000 0000 0000 0000 0000 0000 0000 100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5001 4EE6 110: 58E5 5206 0000 0000 0000 0000 0000 0000 0000 401C 120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0400 130: 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 30BD 0000 0000 0000 210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000 220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000 230: 6DB0 7470 0000 0000 0001 1000 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 59A5 -- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 2F 00 C8 C8 2F 00 00 00 00 00 00 03 27 010: 00 AE A9 E3 08 00 00 00 00 00 04 32 00 64 64 96 020: 01 00 00 00 00 00 05 33 00 B2 B2 AB 03 00 00 00 030: 00 00 07 2F 00 C8 C8 00 00 00 00 00 00 00 09 32 040: 00 45 45 1D 5B 00 00 00 00 00 0A 33 00 64 64 00 050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00 060: 00 00 0C 32 00 64 64 8F 01 00 00 00 00 00 B8 33 070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 01 64 080: 00 00 00 00 00 00 BC 32 00 64 27 3D 00 33 00 33 090: 00 00 BE 22 00 48 3B 1C 00 1C 1C 00 00 00 C0 32 0A0: 00 C8 C8 7A 01 00 00 00 00 00 C1 32 00 C8 C8 1B 0B0: 00 00 00 00 00 00 C4 32 00 8E 8E 3A 00 00 00 00 0C0: 00 00 C5 32 00 C8 C8 09 00 00 00 00 00 00 C6 30 0D0: 00 C8 C8 05 00 00 00 00 00 00 C7 32 00 C8 C8 00 0E0: 00 00 00 00 00 00 C8 08 00 C8 C8 26 00 00 00 00 0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 82 29 F4 29 01 5B 170: 03 00 01 67 02 7C 00 00 00 00 00 00 00 00 00 00 180: 00 00 01 02 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 B6 -- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 33 C8 C8 00 00 00 00 00 00 00 00 03 15 010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00 020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00 030: 00 00 07 33 C8 C8 00 00 00 00 00 00 00 00 09 00 040: 00 00 00 00 00 00 00 00 00 00 0A 33 00 00 00 00 050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00 060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 B8 61 070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00 080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00 090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 C0 00 0A0: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00 0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00 0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00 0D0: 04 01 00 00 00 00 00 00 00 00 C7 00 00 00 00 00 0E0: 00 00 00 00 00 00 C8 00 C8 C8 00 00 00 00 00 00 0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 EE ---------------------------------------------------------------------------- (3) SAMSUNG HD204UI ---------------------------------------------------------------------------- Model : SAMSUNG HD204UI Firmware : 1AQ10001 Serial Number : S2H7JD2ZB00140 Disk Size : 2000.3 GB (8.4/137.4/2000.3/----) Buffer Size : 32767 KB Queue Depth : 32 # of Sectors : 3907029168 Rotation Rate : 5400 RPM Interface : Serial ATA Major Version : ATA8-ACS Minor Version : ATA8-ACS version 6 Transfer Mode : ---- | SATA/300 Power On Hours : 808 hours Power On Count : 341 count Temperature : 26 C (78 F) Health Status : Good Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ APM Level : 0080h [ON] AAM Level : FE00h [OFF] Drive Letter : -- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 100 100 _51 000000000000 Read Error Rate 02 252 252 __0 000000000000 Throughput Performance 03 _77 _64 _25 000000001BED Spin-Up Time 04 _99 _99 __0 0000000005DC Start/Stop Count 05 252 252 _10 000000000000 Reallocated Sectors Count 07 252 252 _51 000000000000 Seek Error Rate 08 252 252 _15 000000000000 Seek Time Performance 09 100 100 __0 000000000328 Power-On Hours 0A 252 252 _51 000000000000 Spin Retry Count 0B 252 252 __0 000000000000 Recalibration Retries 0C 100 100 __0 000000000155 Power Cycle Count B5 _94 _94 __0 0000080C0E49 Vendor Specific BF 100 100 __0 000000000001 G-Sense Error Rate C0 252 252 __0 000000000000 Power-off Retract Count C2 _64 _64 __0 0022000A001A Temperature C3 100 100 __0 000000000000 Hardware ECC recovered C4 252 252 __0 000000000000 Reallocation Event Count C5 252 252 __0 000000000000 Current Pending Sector Count C6 252 252 __0 000000000000 Uncorrectable Sector Count C7 200 200 __0 000000000000 UltraDMA CRC Error Count C8 100 100 __0 000000000000 Write Error Rate DF 252 252 __0 000000000000 Load/Unload Retry Count E1 _99 _99 __0 000000003014 Load/Unload Cycle Count -- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000 010: 5332 4837 4A44 325A 4230 3031 3430 2020 2020 2020 020: 0000 FFFF 0004 3141 5131 3030 3031 5341 4D53 554E 030: 4720 4844 3230 3455 4920 2020 2020 2020 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00 050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0000 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000 070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 004C 080: 01FF 0028 746B 7F69 4123 7469 BC49 4123 407F 00A4 090: 00A4 0080 FFFE 0000 FE00 0000 0000 0000 0000 0000 100: 88B0 E8E0 0000 0000 0000 0000 4000 0000 5002 4E90 110: 0448 53CE 0000 0000 0000 0000 0000 0000 0000 401C 120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000 130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000 210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000 220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000 230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 8AA5 -- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 02 26 010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 4D 40 ED 020: 1B 00 00 00 00 00 04 32 00 63 63 DC 05 00 00 00 030: 00 00 05 33 00 FC FC 00 00 00 00 00 00 00 07 2E 040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00 050: 00 00 00 00 00 00 09 32 00 64 64 28 03 00 00 00 060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0B 32 070: 00 FC FC 00 00 00 00 00 00 00 0C 32 00 64 64 55 080: 01 00 00 00 00 00 B5 22 00 5E 5E 49 0E 0C 08 00 090: 00 00 BF 22 00 64 64 01 00 00 00 00 00 00 C0 22 0A0: 00 FC FC 00 00 00 00 00 00 00 C2 02 00 40 40 1A 0B0: 00 0A 00 22 00 00 C3 3A 00 64 64 00 00 00 00 00 0C0: 00 00 C4 32 00 FC FC 00 00 00 00 00 00 00 C5 32 0D0: 00 FC FC 00 00 00 00 00 00 00 C6 30 00 FC FC 00 0E0: 00 00 00 00 00 00 C7 36 00 C8 C8 00 00 00 00 00 0F0: 00 00 C8 2A 00 64 64 00 00 00 00 00 00 00 DF 32 100: 00 FC FC 00 00 00 00 00 00 00 E1 32 00 63 63 14 110: 30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 28 50 00 5B 170: 03 00 01 00 02 FF 00 56 01 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 94 -- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00 010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00 020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00 030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33 040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00 050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00 060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0B 00 070: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00 080: 00 00 00 00 00 00 B5 00 00 00 00 00 00 00 00 00 090: 00 00 BF 00 00 00 00 00 00 00 00 00 00 00 C0 00 0A0: 00 00 00 00 00 00 00 00 00 00 C2 00 00 00 00 00 0B0: 00 00 00 00 00 00 C3 00 00 00 00 00 00 00 00 00 0C0: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00 0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00 0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00 0F0: 00 00 C8 00 00 00 00 00 00 00 00 00 00 00 DF 00 100: 00 00 00 00 00 00 00 00 00 00 E1 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 86 ---------------------------------------------------------------------------- (4) Intenso SSD Sata III ---------------------------------------------------------------------------- Model : Intenso SSD Sata III Firmware : O1225L Serial Number : HYC2016101401571 Disk Size : 256.0 GB (8.4/137.4/256.0/256.0) Buffer Size : Unknown Queue Depth : 32 # of Sectors : 500118192 Rotation Rate : ---- (SSD) Interface : Serial ATA Major Version : ACS-2 Minor Version : ---- Transfer Mode : SATA/300 | SATA/600 Power On Hours : 412 hours Power On Count : 264 count Host Reads : 21466 GB Host Writes : 6725 GB NAND Writes : 15255 GB Temperature : 13 C (55 F) Health Status : Good (100 %) Features : S.M.A.R.T., AAM, 48bit LBA, NCQ, TRIM, DevSleep APM Level : ---- AAM Level : 0000h [OFF] Drive Letter : C: -- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 100 100 __0 000000000000 Raw Read Error Rate 05 100 100 __0 00000000000F Reallocated Sectors Count 09 100 100 __0 00000000019C Power-On Hours 0C 100 100 __0 000000000108 Power Cycle Count A0 100 100 __0 00000000DD8E Uncorrectable Sector Count A1 100 100 __0 000000000039 Valid Spare Blocks A3 100 100 __0 000000000018 Initial Invalid Blocks A4 100 100 __0 00000000EE5C Total TLC Erase Count A5 100 100 __0 000000000070 Maximum TLC Erase Count A6 100 100 __0 00000000000A Minimum TLC Erase Count A7 100 100 __0 00000000003B Average TLC Erase Count A8 100 100 __0 000000000BB8 Vendor Specific A9 100 100 __0 000000000063 Percentage Lifetime Remaining AF 100 100 __0 000000000000 Vendor Specific B0 100 100 __0 000000000000 Vendor Specific B1 100 100 _50 000000000017 Vendor Specific B2 100 100 __0 000000000000 Vendor Specific B5 100 100 __0 000000000000 Program Fail Count B6 100 100 __0 000000000000 Erase Fail Count C0 100 100 __0 00000000007A Power-off Retract Count C2 100 100 __0 00000000000D Temperature C3 100 100 __0 000000001B3E Cumulative ECC Bit Correction Count C4 100 100 _16 000000000073 Reallocation Event Count C5 100 100 __0 000000000000 Current Pending Sector Count C6 100 100 __0 000000000011 Smart Off-line Scan Uncorrectable Error Count C7 100 100 _50 000000000053 Ultra DMA CRC Error Rate E8 100 100 __0 000000000064 Available Reserved Space F1 100 100 __0 0000000348AC Total LBA Write F2 100 100 __0 0000000A7B55 Total LBA Read F5 100 100 __0 0000000772E0 Cumulative Program NAND Pages -- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 0040 3FFF C837 0010 0000 0000 003F FFFF FF0F 0000 010: 4859 4332 3031 3631 3031 3430 3135 3731 2020 2020 020: 0000 0000 0000 4F31 3232 354C 2020 496E 7465 6E73 030: 6F20 5353 4420 5361 7461 2049 4949 2020 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8002 4000 2F00 050: 4000 0000 0000 0007 3FFF 0010 003F FC10 00FB B101 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 4D20 070: 0000 0000 0000 0000 0000 001F 870E 0084 014C 004C 080: 03F0 0000 746B 7F01 4163 7449 BC01 4163 407F 0002 090: 0002 0000 FFFE 0000 0000 0000 0000 0000 0000 0000 100: 32B0 1DCF 0000 0000 0000 0008 4000 0000 5000 0000 110: 0000 0000 0000 0000 0000 0000 0000 0100 0000 4018 120: 4018 0000 0000 0000 0000 0000 0000 0000 0021 496E 130: 7465 6E73 6F20 0000 0000 0000 0000 0000 0000 0000 140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000 210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000 220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000 230: 0000 0000 0000 0000 0001 0200 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 10A5 -- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 01 00 01 00 00 64 64 00 00 00 00 00 00 00 05 00 010: 00 64 64 0F 00 00 00 00 00 00 09 00 00 64 64 9C 020: 01 00 00 00 00 00 0C 00 00 64 64 08 01 00 00 00 030: 00 00 A0 00 00 64 64 8E DD 00 00 00 00 00 A1 00 040: 00 64 64 39 00 00 00 00 00 00 A3 00 00 64 64 18 050: 00 00 00 00 00 00 A4 00 00 64 64 5C EE 00 00 00 060: 00 00 A5 00 00 64 64 70 00 00 00 00 00 00 A6 00 070: 00 64 64 0A 00 00 00 00 00 00 A7 00 00 64 64 3B 080: 00 00 00 00 00 00 A8 00 00 64 64 B8 0B 00 00 00 090: 00 00 A9 00 00 64 64 63 00 00 00 00 00 00 AF 00 0A0: 00 64 64 00 00 00 00 00 00 00 B0 00 00 64 64 00 0B0: 00 00 00 00 00 00 B1 00 00 64 64 17 00 00 00 00 0C0: 00 00 B2 00 00 64 64 00 00 00 00 00 00 00 B5 00 0D0: 00 64 64 00 00 00 00 00 00 00 B6 00 00 64 64 00 0E0: 00 00 00 00 00 00 C0 00 00 64 64 7A 00 00 00 00 0F0: 00 00 C2 00 00 64 64 0D 00 00 00 00 00 00 C3 00 100: 00 64 64 3E 1B 00 00 00 00 00 C4 00 00 64 64 73 110: 00 00 00 00 00 00 C5 00 00 64 64 00 00 00 00 00 120: 00 00 C6 00 00 64 64 11 00 00 00 00 00 00 C7 00 130: 00 64 64 53 00 00 00 00 00 00 E8 00 00 64 64 64 140: 00 00 00 00 00 00 F1 00 00 64 64 AC 48 03 00 00 150: 00 00 F2 00 00 64 64 55 7B 0A 00 00 00 00 F5 00 160: 00 64 64 E0 72 07 00 00 00 00 00 00 00 00 00 71 170: 02 00 01 00 01 01 01 00 00 00 00 00 00 00 00 00 180: 00 00 4F 31 32 32 35 4C 20 20 00 00 00 00 00 00 190: 53 4D 32 32 34 36 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E5 -- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 01 00 01 00 00 00 00 00 00 00 00 00 00 00 05 00 010: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00 020: 00 00 00 00 00 00 0C 00 00 00 00 00 00 00 00 00 030: 00 00 A0 00 00 00 00 00 00 00 00 00 00 00 A1 00 040: 00 00 00 00 00 00 00 00 00 00 A3 00 00 00 00 00 050: 00 00 00 00 00 00 A4 00 00 00 00 00 00 00 00 00 060: 00 00 A5 00 00 00 00 00 00 00 00 00 00 00 A6 00 070: 00 00 00 00 00 00 00 00 00 00 A7 00 00 00 00 00 080: 00 00 00 00 00 00 A8 00 00 00 00 00 00 00 00 00 090: 00 00 A9 00 00 00 00 00 00 00 00 00 00 00 AF 00 0A0: 00 00 00 00 00 00 00 00 00 00 B0 00 00 00 00 00 0B0: 00 00 00 00 00 00 B1 32 00 00 00 00 00 00 00 00 0C0: 00 00 B2 00 00 00 00 00 00 00 00 00 00 00 B5 00 0D0: 00 00 00 00 00 00 00 00 00 00 B6 00 00 00 00 00 0E0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00 0F0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00 100: 00 00 00 00 00 00 00 00 00 00 C4 10 00 00 00 00 110: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00 120: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 32 130: 00 00 00 00 00 00 00 00 00 00 E8 00 00 00 00 00 140: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00 150: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 F5 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5D[/quote]

    :)
     
    Franziska, Aug 7, 2017
    #1

  2. Windows white screen on startup

    Thanks for the reply. However, there is a problem with booting the PC from a bootable install media. In order to configure my computer to boot from an external device, I need to access BIOS and in order to access BIOS I need to press F1 while the splash
    screen with the manufacturer's logo is displayed.

    As I've stated in my question, no such screen is ever displayed. As soon as the computer is turned on, the screen turns white and stays white and completely
    unresponsive.

    I attempted to enter BIOS blind by just pressing the BIOS button at startup anyway, but the screen remains white and unresponsive, no matter what.

    Is there anything else that can be done?
     
    Sareth Yggdrasill, Aug 7, 2017
    #2
  3. desman91 Win User
    Bugs in Windows 10 Build 10240

    I have encountered a few problems after upgrading to Windows 10 from Windows 7. Only in safe mode can I right click an item and delete it. Also when I right click a file and attempt to view properties nothing happens. The only way I can delete anything
    is to drag it to the recycle bin. The last problem is that when I press the "file explorer" button in the task bar it remains unresponsive as well. None of these problems occur when the PC is booted in Safe Mode. Thanks in advance for the help.
     
    desman91, Aug 7, 2017
    #3
  4. Franziska Win User

    PC Boots into 10, remains unresponsive thereafter.Mouse can move.??

    Noone? Please please help. HEEEELP!
    Thanks.

    Ps.: Admins, if you think this thread should be better in another sub forum, please feel free to move it there. Thank you.
     
    Franziska, Aug 8, 2017
    #4
  5. CountMike New Member
    Hi. Bad sectors can definitely make problems like that specially with RAID because error on one can cause whole RAID to fail. Have you tried to run checkdisk ? It should find errors and get around the bad part. Once marked as bad OS will ignore it.
     
    CountMike, Aug 8, 2017
    #5
  6. Franziska Win User
    Yes I tried this but the Crystaldisk still marks it as faulty ;-(
     
    Franziska, Aug 8, 2017
    #6
  7. CountMike New Member
    Programs like thatread from SMART on disk and i will be there forever.
    Did you run ? It will schedule checkdisk at next (re)start.
    chkdisk /f /r
     
    CountMike, Apr 4, 2018
    #7
Thema:

PC Boots into 10, remains unresponsive thereafter.Mouse can move.??

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