Windows 10: PC Boots up to “Choose your keyboard layout” and won’t start up

When I turn my PC on it boots up to the “Choose your keyboard layout” and after I choose my layout it goes to “Choose an option” page. I tried to trouble shoot it and do startup repair but that didn’t work. Tried system restore, system image recovery, and the uninstall updates option too.

:)

 

Choose your keyboard layout is stuck

Hi,

My PC is stuck on the "choose your keyboard layout" screen and I can't get it to do anything.

I downloaded the media creation tool and burned it to DVD, but the PC will not boot from the DVD. Any suggestions?

Thanks.

 

Stuck at Choose your keyboard layout

Hi Charles,


Thank you for posting your query in Microsoft Community.

I understand that Windows is stuck at choose your keyboard Layout screen. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you not able to select the keyboard layout from the window?
• 
  Do you get any error message/error code after selecting the keyboard layout?
  

I suggest you to remove all the external devices connected to your system, except Keyboard and mouse and check if it helps.

If not, you can create a system repair disk and perform the repair option on the operating system to correct the issue you are facing with. You can use system repair disk to restore the PC with missing files.

I suggest you to perform Automatic repair
by downloading Windows 10 ISO image from the
Media Creation Tool and check if the issue is resolved.


Automatic Repair tool automates common diagnostic and repair tasks for startup issues like non-bootable operating system installations. Automatic repair starts the PC in
the normal manner if the booting fails. Automatic repair can be done from the Windows Recovery Environment (WRE) window of the PC.

• 
  When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12. The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
  
• 
  Restart the computer, when the manufacturer's logo is displayed, keep pressing the
  Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
  
• 
  After you boot your computer using Windows 10 DVD or System Repair Disc, a black screen appears with gray text
  Press any key to boot from CD or DVD. Press any key.
  
• 
  Select the correct time and
  Keyboard type.
  
• 
  Click Repair your computer in the lower left corner
  
• 
  Click on Troubleshooting> Advanced option >
  Automatic repair.
  

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Keyboard Layout

"Letters and numbers are all correct, but most of the other signs are misplaced"

This suggests to me that you are using the wrong "keyboard language" for your keyboard, and that therefore you first step would be to determine exactly what language keyboard you have. Possibly have a look at Windows Keyboard Layouts - Globalization | Microsoft Docs.

(The age of any laptop capable of running Windows 10 at all should not be a problem as regards keyboard layout)