Windows 10: PC BSOD-crash during game or video playback

Discus and support PC BSOD-crash during game or video playback in Windows 10 Software and Apps to solve the problem; HI! Lately my homebuilt PC has started crashing. It used to in the past but since I removed the two extra memory sticks I put in it has been good for... Discussion in 'Windows 10 Software and Apps' started by Björn Frykmo, Jun 30, 2024.

  1. PC BSOD-crash during game or video playback


    HI! Lately my homebuilt PC has started crashing. It used to in the past but since I removed the two extra memory sticks I put in it has been good for over a year but it's now back with a vengeance.It most often happens when I play games, but it doesn't seem to matter if it's a graphically heavy title or not. Sometimes it crashes 5 minutes in, sometimes after 2 hours. It has sometimes even happened while streaming video from netflix in the browser!Some of my specs:NVIDIA RTX 4070 founders editionAMD Ryzen 7 5800X 8-Core Processor 3.80 GHz2x16 GB DDR4 RAM, 3200MHz, CL16ASUS B550 c

    :)
     
    Björn Frykmo, Jun 30, 2024
    #1

  2. No Video Playback

    Hi,

    There are several factors that may cause video clips not to play on Xbox App.
    It is possible that your video card drivers are not updated. To properly isolate your concern, please clarify the following information:

    • Are you able to play videos using other applications on your PC?
    • Have you tried to check if offline videos are playing on your PC?
    • Have you tried updating your graphics card drivers?

    In the meantime, you may perform the suggested steps under Troubleshooting video or display problems
    on this
    link
    to resolve the issue.

    If you need further assistance, you may reply to this post anytime.
     
    Loraine Mon, Jun 30, 2024
    #2
  3. No Video Playback

    First understand my problem........I cannot play videos online in the xbox live and Microsoft Tips. It displays UNSUPPORTED FILE TYPE OR INVALID FILE PATH.Do I have to install any plugin or drivers?
     
    JoesCathbert, Jun 30, 2024
    #3
  4. PC BSOD-crash during game or video playback

    video playback freeze for a split second with a buzzing sound about every 20 to 30 seconds

    Hi Andrew,

    Thank you for posting your query on Microsoft Community.

    We regret the inconvenience caused to you. We will be glad to assist you with this issue.

    Before we proceed, we require more information to assist you better.

    • Which application you are using to play the video?
    • What is the format of the videos you are trying to play?
    • Does this happens with all other videos as well?

    This issue might be due to outdated or corrupted graphic card drivers. Let's try the below steps and check if it helps:

    Step 1: Run Video Playback Troubleshooter.

    I suggest you to run the Video Playback
    Troubleshooter. Follow these steps to run
    Video Playback troubleshooter:

    • Type troubleshooting in the search bar and select it.
    • Select View all on the top left corner.
    • Click Video Playback
      troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.

    Step 2: Also, I suggest you to update your graphic card drivers.

    I suggest you to update graphic drivers and check if it helps. Follow the steps given below.


    • Press Windows key + X key and click on
      Device manager.

    • Search for Display Adapters.

    • Right-click on the graphics
      card and click on Update driver software.

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Sangeeta Sarkar, Jun 30, 2024
    #4
Thema:

PC BSOD-crash during game or video playback

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