Windows 10: Pc BSOD or random freeze/rebooting with no real cause.

Discus and support Pc BSOD or random freeze/rebooting with no real cause. in Windows 10 Software and Apps to solve the problem; Hello there, I hope that someone can help me with this. It's been almost a year of random BSODs and random pc freezes and reboots. Sometimes I did not... Discussion in 'Windows 10 Software and Apps' started by SimoneTomba, May 18, 2022.

  1. SIMONETOMBA
    SimoneTomba Win User

    Pc BSOD or random freeze/rebooting with no real cause.


    Hello there, I hope that someone can help me with this. It's been almost a year of random BSODs and random pc freezes and reboots. Sometimes I did not get any for a month and then I get multiple BSODs in one day as it has been doing lately. Before you ask I've tried everything reinstalling some drivers, checking ram, cpu but nothing has worked so far, I would like to know if it's a driver issue or a hardware issue, not yet sure about it. Here's the latest dmp file from this morning: https://1drv.ms/u/s!Aij3oYkfMlbekmsoI8uiQHZxGdefIf you need anything else pls tell me... hope someone will fin

    :)
     
    SimoneTomba, May 18, 2022
    #1
  2. THRACKAN
    Thrackan Win User

    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, May 18, 2022
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, May 18, 2022
    #3
  4. ARC
    Arc Win User

    Pc BSOD or random freeze/rebooting with no real cause.

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
    Arc, May 18, 2022
    #4
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Pc BSOD or random freeze/rebooting with no real cause.

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