Windows 10: PC BSOD when performing reset from recovery drive

Hi,Today I tried to fully reset my pc from a recovery usb, but when doing so it gives me a BSOD after 15% or so. It says ntfs.sys failed. I will provide more information once I get home, hopefully I can still access the mini dump. Good thing to know is, i am running dev beta of windows 11.Greetings,Hugo

:)

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

Reset this PC function In Recovery

Hi Wayne,

Since your machine was clean installed with 1703 previously without any issues, Windows.old folder will not be available since you successfully performed a clean install.

Every time you upgrade your PC from an older version of Windows to Windows 10 without first formatting the hard drive, or when you install a new Windows Insider Preview test build, the install wizard will save a copy of the previous version inside of the "Windows.old"
folder on your computer. If everything is working as expected after upgrading to Windows 10, you probably don't need these files, as they consume your hard drive space.

The System Reserve Partition (SRP) is a small partition on your hard drive that stores
boot information for Windows. This contains the Windows boot manager and boot configuration data.
Reset your PC is a recovery method on Windows 10 usually uses a bootable media as backup. We suggest that you check these articles for more information about Reset your PC:

• How to refresh, reset, or restore your PC (Also applicable on Windows 10)
• Recovery options on your Windows 10 (Refer to Reset your PC section)

Let us know if you need further assistance.

 

Create a Recovery Drive?

Hi Kaspaz,

Let us first check the recovery drive creation process that you have done. Below is a step by step process of creating a recovery drive:

• From the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice.
• When the tool opens, make sure Back up system files to the recovery drive
  is selected and then select Next.
• Connect a USB drive to your PC, select it, and then select Next > Create.
  A lot of files need to be copied to the recovery drive, so this might take a while.
• When it’s done, you might see a Delete the recovery partition from your PC
  link on the final screen. If you want to free up drive space on your PC, select the link and then select
  Delete. If not, select Finish.

If you have done the same steps above and the rest of your file is still not showing.
Please post back some details:

• Which drive are you referring to?
• Can you send us a screenshot of what you are seeing?
• Besides creating a recovery drive, have you done any other changes on your computer?
• What is the make and model of your USB hard drive device?
• Have you tried plugging it on another port?
• What is the current version and build number of your Windows 10 Computer? To know these details, follow the steps below:
  • Select the Start button.
  • Type About your PC.
  • Press Enter to find out the version and build number of your Windows 10 PC.

Let us know the result after performing the troubleshooting steps and if your concern was left unresolved, kindly get back to us with the answers to our inquiry, so that we can assist you further.