Windows 10: Pc completely freezes when playing games and nothing works unless i reset by button

Pc completely freezes when playing games and nothing works unless i reset by buttonGreetings, i have been struggling with crash/freezing on windows 10. Basically, every time i play any game after a random amount of time 5 - 10 minutes everythign suddenly freezes, nothing works except the mouse sometimes, no task manager, no windows taskbar just nothing. I am only able to continue to hear the shound from the game normally and the only way to fix this is to hit the restart button on my tower. I have reinstalled windows 10 2+ times, changed SSD, and literally upgraded every single component e

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Pc completely freezes when playing games and nothing works unless i reset by button

Pc completely freezes when playing games and nothing works unless i reset by button



Greetings, i have been struggling with crash/freezing on windows 10. Basically, every time i play any game after a random amount of time (5 - 10 minutes) everythign suddenly freezes, nothing works except the mouse (sometimes), no task manager, no windows taskbar just nothing. I am only able to continue to hear the shound from the game normally and the only way to fix this is to hit the restart button on my tower. I have reinstalled windows 10 2+ times, changed SSD, and literally upgraded every single component except my graphics card and yet this issue still occurs.

IMPORTANT: I opened reliability history and i noticed multiple hardware errors with a red X icon. These are the errors i found

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffb88fd26de460

Parameter 2: fffff8024d5750c0

Parameter 3: 0

Parameter 4: d18

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 3003

Parameter 2: ffff8d8e94f98670

Parameter 3: 40010002

Parameter 4: 0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffba059fc49010

Parameter 2: fffff8056fee50c0

Parameter 3: 0

Parameter 4: 584

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 3003

Parameter 2: fffffc0ba9970670

Parameter 3: 40010002

Parameter 4: 0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 3003

Parameter 2: ffff8308bb988670

Parameter 3: 40010002

Parameter 4: 0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

PICTURE FROM RELIABILITY HISTORY WITH ERRORS: Screenshot

System information:

Processor AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

Installed RAM 16,0 GB

System type 64-bit operating system, x64-based processor

GPU: RX 590 nitro+

RAM : 16gb

Windows 10 latest version

GPU drivers: AMD Adrenalin edition 23.3.1

I have tried :

running sfc /scan command in cmd and did not fix this issue

updated every single driver to the latest version

Disabled most of the options in power plan (like suspend usb, turn off hard disk etc), power plan is set in high performance

i am suspecting my graphics card drivers, but i have already updated them to the latest version, and even reinstalled them

Please help me if possible, i have provided all the information you need.

Thanks

Panos

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Reset Button Not Working

Hi,
Exactly what tittle says. That's been bugging me for a while now but I couldn't find any information related to the issue so I just ignored it.
Today I had to use the button to reset because I messed up doing something and system froze. Well like always before I force shut down I try to reset but it never works.
This is exactly what happens: I press the reset button then the system pretends to be restarting but it never boots, no beeps no image or anything and thats it.
Been using power button restart if system freezes.
Checked the connections in the motherboard and everything is correctly connected.
Could it be some option in the bios ?

Thanks