Windows 10: Pc completely freezes when playing games and nothing works unless i reset by button

Greetings, i have been struggling with crash/freezing on windows 10. Basically, every time i play any game after a random amount of time 5 - 10 minutes everythign suddenly freezes, nothing works except the mouse sometimes, no task manager, no windows taskbar just nothing. I am only able to continue to hear the shound from the game normally and the only way to fix this is to hit the restart button on my tower. I have reinstalled windows 10 2+ times, changed SSD, and literally upgraded every single component except my graphics card and yet this issue still occurs. IMPORTANT: I opened reliab

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Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Reset Button Not Working

Hi,
Exactly what tittle says. That's been bugging me for a while now but I couldn't find any information related to the issue so I just ignored it.
Today I had to use the button to reset because I messed up doing something and system froze. Well like always before I force shut down I try to reset but it never works.
This is exactly what happens: I press the reset button then the system pretends to be restarting but it never boots, no beeps no image or anything and thats it.
Been using power button restart if system freezes.
Checked the connections in the motherboard and everything is correctly connected.
Could it be some option in the bios ?

Thanks

 

PC freezes completely when gaming. Have to switch off at power button.

Having a bit of a problem latel. Sometimes when playing games, usually about 5-10 mins in, my PC freezes completely. No inputs work(keyboard or mouse), all sound stops, image freezes on screen, cant use ctrl+alt+del and I have to turn it off by holding
power button down. Doesnt always happen. Was fine playing Destiny 2 for several hours without crash but had 4 today. Updated Windows and GfX drivers recently. I am not really tech savvy at all. Just want the PC working again. Pls help