Windows 10: PC Continuously Restarts after Update

Hey there!I'm having a bit of trouble with my PC regarding the latest Windows Update today. I clicked "Update and Restart" and it updated and appeared to restart, however, it shows the Windows logo and the loading circle, then goes to the purple screen saying "Preparing to configure Windows", which then changes to the "Restarting" message. The screen then goes black, and the cycle repeats. It doesn't seem to be getting past the restarting screen, and I can't use the keyboard or the task manager or anything. Sometimes, when it shows the "Restarting" text, it goes to a blue screen with the messa

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pc attempting to restart continually

Hello Malcolm,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.

Now, to be able to understand the issue better, let us know a few more details on the below questions.

• What is the make and model of the PC you are referring to?
• What was the host operating system installed in your PC? If you performed Windows 10 upgrade, was it via Media Creation Tool or through Windows update?
• Did you make any recent hardware/software changes to the computer, prior to the issue?
• Did you notice if Windows is trying to configure any settings before failing or crashing out?
• Do you receive any error messages in the subsequent restart after Windows fails to load at the first instance?
• Are you able to start the computer normally in Safe Mode with Networking?
  
  (This is a diagnostic step towards identifying and isolating any particular cause to the issue.)
  
  Start your PC in safe mode in Windows 10
  

If you are able to boot the computer normally, I suggest you to check for particular event IDs in the Event Viewer which can help us to ascertain the cause of the issue.

To view activities in Windows, I suggest you to open the Event Viewer. To do so, follow the below steps.

• Go to the Control Panel and choose to click on the
  Administrative Tools icon.
• The above action will open up a new window of the Administrative Tools where you will see the
  Event Viewer.
  

Write to us with the updated status and the required information for us to be able to assist you further.

Thank You.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Intel Updates Core 2 Quad Q9550 to E-0 Stepping

We continue our Monday news list with another Intel story that brings to our attention information concerning the company and more specificly its 2.83GHz Core 2 Quad Q9550 chips that will move from the current C-1 to the newer E-0 stepping. The updated chips will start selling on August 22nd, featuring the following changes:

• New SSpec and MM numbers for the converting products
• CPUID will change from 0x10677 to 0x1067A
• Package change to Halide free package

Apart from that, the new stepping CPUs will not include any other changes. Of course, like most new stepping parts a BIOS update will be needed.


Product Change Notification 108663 - 00

Source: TechConnect Magazine