Windows 10: PC Crash and Reboot while playing Destiny 2. Kernel Error 41 in Event Viewer.

Recently I've been playing Destiny 2 and experiencing multiple instances of my entire PC crashing and rebooting itself during gameplay. I've done some digging and managed to find one minidump file associated with one of the crash and reboots that occurred. I'm not sure what to make of it but perhaps someone here can analyze it and help me pinpoint the cause. I have tried damn near everything to fix the issue from re-installing the game, validating game files, driver updates, memory checks, the works. Nothing so far has stopped the crashes from happening. Running the one minidump file I have th

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Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Another Kernel Power 41 Thread

Nothing in the event viewer, just lots of normal-normal-normal-normal-DEAD.

The most recent in-action crash didn't even get reported. I went to turn on a game, took two steps, and it was down. Went and manually rebooted it, nothing, reboot again, windows! Found 2 kernel-power errors in the log so it seems it occasionally happens on boot.

I did attempt to reproduce the problem playing on a different monitor(don't ask) and didn't have a problem(but only played about 20 minutes). That got me wondering - my sound card is basically just my graphics card(of which there are 2) hooked to my monitor(with the speakers). One of the many different suggestions about error 41 involves disabling extra sound cards. I have done that, but I wonder if its some odd combination of this graphics card with that monitor?

 

event 41

Hello,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. Having said that, we highly suggest performing the troubleshooting steps in this article:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

If you have any other questions or concerns, feel free to share them with us here. Your input is very much welcome in our Community.