Windows 10: PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED 3d ntkrnlmp.exe

Discus and support PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED 3d ntkrnlmp.exe in Windows 10 Software and Apps to solve the problem; Hi!My PC is crashing whenever i play games, its weird as it only happens when i play games.Here are the minidump... Discussion in 'Windows 10 Software and Apps' started by AkiraLol, Jul 11, 2024.

  1. AkiraLol Win User

    PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED 3d ntkrnlmp.exe


    Hi!My PC is crashing whenever i play games, its weird as it only happens when i play games.Here are the minidump file:https://www.mediafire.com/file/2f71scv88ubeb22/yIY.zip/filemy specs are:https://spec-ify.com/profile/5bb0e9a20: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************INTERRUPT_EXCEPTION_NOT_HANDLED 3dThe exception handler for the kernel interrupt object interrupt management wasnot able to handle the generated exception.Arguments:

    :)
     
    AkiraLol, Jul 11, 2024
    #1

  2. ntkrnlmp.exe keeps crashing the PC

    Hi NY. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    1) Try these fixes first for the crash error:

    https://www.howtoedge.com/fix-ntkrnlmp-exe-bsod...

    https://www.devicetricks.com/fix-ntkrnlmp-exe-b...

    https://appuals.com/fix-blue-screen-error-ntkrn...

    (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://forums.tomshardware.com/threads/ntoskrn...

    https://forums.tomshardware.com/threads/continu...

    https://forums.tomshardware.com/threads/frequen...

    Top 9 Ways To Fix Ntkrnlmp.exe BSOD Error on Windows 10 & 11

    https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

    2) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

    3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    4) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020, Jul 12, 2024
    #2
  3. AkiraLol Win User
    PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED (3d) ntkrnlmp.exe

    Hi!
    My PC is crashing whenever i play games, its weird as it only happens when i play games.

    Here are the minidump file:
    yIY

    my specs are:
    Profile 5bb0e9a2 | Specified

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    The exception handler for the kernel interrupt object interrupt management was
    not able to handle the generated exception.
    Arguments:
    Arg1: fffff8035a938c68, Exception Record (When Available)
    Arg2: fffff8035a938480, Context Record (When Available)
    Arg3: 0000000000000000, Not used
    Arg4: 0000000000000000, Not used

    Debugging Details:
    ------------------

    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 2265

    Key : Analysis.Elapsed.mSec
    Value: 3861

    Key : Analysis.IO.Other.Mb
    Value: 20

    Key : Analysis.IO.Read.Mb
    Value: 0

    Key : Analysis.IO.Write.Mb
    Value: 30

    Key : Analysis.Init.CPU.mSec
    Value: 1093

    Key : Analysis.Init.Elapsed.mSec
    Value: 33673

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key : Bugcheck.Code.LegacyAPI
    Value: 0x3d

    Key : Bugcheck.Code.TargetModel
    Value: 0x3d

    Key : Dump.Attributes.AsUlong
    Value: 8

    Key : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key : Failure.Bucket
    Value: 0x3D_C000001D_BAD_IP_nt!KeClockInterruptNotify

    Key : Failure.Hash
    Value: {91cb89d4-4490-fed9-6884-a077c795d11a}

    BUGCHECK_CODE: 3d

    BUGCHECK_P1: fffff8035a938c68

    BUGCHECK_P2: fffff8035a938480

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    FILE_IN_CAB: 071124-18359-01.dmp

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    EXCEPTION_RECORD: fffff8035a938c68 -- (.exr 0xfffff8035a938c68)
    ExceptionAddress: fffff80354d290c6 (nt!KeClockInterruptNotify+0x0000000000000206)
    ExceptionCode: c000001d (Illegal instruction)
    ExceptionFlags: 00000000
    NumberParameters: 0

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: fffff80354d6dec0

    CONTEXT: fffff8035a938480 -- (.cxr 0xfffff8035a938480)
    rax=000000000000000f rbx=0000000000000000 rcx=000000000000000f
    rdx=ffffffffffffffff rsi=fffff803529aa180 rdi=0000000000000000
    rip=fffff80354d290c6 rsp=fffff8035a938ea0 rbp=ffffa800674d1800
    r8=0000000000000000 r9=0000000000000000 r10=fffff80354d6dec0
    r11=0000000000008000 r12=0000000000000002 r13=fffff80355641a18
    r14=fffff803529b3090 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
    cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202
    nt!KeClockInterruptNotify+0x206:
    fffff803`54d290c6 0f8402010000 je nt!KeClockInterruptNotify+0x30e (fffff803`54d291ce) [br=0]
    Resetting default scope

    BLACKBOXBSD: 1 (!blackboxbsd)

    BLACKBOXNTFS: 1 (!blackboxntfs)

    BLACKBOXPNP: 1 (!blackboxpnp)

    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: VALORANT-Win64

    ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    EXCEPTION_CODE_STR: c000001d

    EXCEPTION_STR: 0xc000001d

    FAILED_INSTRUCTION_ADDRESS:
    nt!KeClockInterruptNotify+206
    fffff803`54d290c6 0f8402010000 je nt!KeClockInterruptNotify+0x30e (fffff803`54d291ce)

    STACK_TEXT:
    fffff803`5a938ea0 fffff803`54d28a7a : fffff803`5565ffa8 ffffa800`674d1830 ffffa800`674d1830 00000000`00000002 : nt!KeClockInterruptNotify+0x206
    fffff803`5a938f40 fffff803`54c44b7c : 00000003`51b358c2 fffff803`5570d430 fffff803`5570d4e0 fffff803`54e17d9b : nt!HalpTimerClockInterrupt+0x10a
    fffff803`5a938f70 fffff803`54e17ffa : fffff803`5a930ef0 fffff803`5570d430 ffff8004`12960000 00000000`02000002 : nt!KiCallInterruptServiceRoutine+0x9c
    fffff803`5a938fb0 fffff803`54e188c7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
    fffff803`5a930e70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37

    SYMBOL_NAME: nt!KeClockInterruptNotify+206

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    IMAGE_VERSION: 10.0.22621.3880

    STACK_COMMAND: .cxr 0xfffff8035a938480 ; kb

    BUCKET_ID_FUNC_OFFSET: 206

    FAILURE_BUCKET_ID: 0x3D_C000001D_BAD_IP_nt!KeClockInterruptNotify

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {91cb89d4-4490-fed9-6884-a077c795d11a}

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    The exception handler for the kernel interrupt object interrupt management was
    not able to handle the generated exception.
    Arguments:
    Arg1: fffff8035a938c68, Exception Record (When Available)
    Arg2: fffff8035a938480, Context Record (When Available)
    Arg3: 0000000000000000, Not used
    Arg4: 0000000000000000, Not used

    Debugging Details:
    ------------------

    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 2109

    Key : Analysis.Elapsed.mSec
    Value: 2131

    Key : Analysis.IO.Other.Mb
    Value: 20

    Key : Analysis.IO.Read.Mb
    Value: 0

    Key : Analysis.IO.Write.Mb
    Value: 30

    Key : Analysis.Init.CPU.mSec
    Value: 3453

    Key : Analysis.Init.Elapsed.mSec
    Value: 37630

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key : Bugcheck.Code.LegacyAPI
    Value: 0x3d

    Key : Bugcheck.Code.TargetModel
    Value: 0x3d

    Key : Dump.Attributes.AsUlong
    Value: 8

    Key : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key : Failure.Bucket
    Value: 0x3D_C000001D_BAD_IP_nt!KeClockInterruptNotify

    Key : Failure.Hash
    Value: {91cb89d4-4490-fed9-6884-a077c795d11a}

    BUGCHECK_CODE: 3d

    BUGCHECK_P1: fffff8035a938c68

    BUGCHECK_P2: fffff8035a938480

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    FILE_IN_CAB: 071124-18359-01.dmp

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    EXCEPTION_RECORD: fffff8035a938c68 -- (.exr 0xfffff8035a938c68)
    ExceptionAddress: fffff80354d290c6 (nt!KeClockInterruptNotify+0x0000000000000206)
    ExceptionCode: c000001d (Illegal instruction)
    ExceptionFlags: 00000000
    NumberParameters: 0

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: fffff80354d6dec0

    CONTEXT: fffff8035a938480 -- (.cxr 0xfffff8035a938480)
    rax=000000000000000f rbx=0000000000000000 rcx=000000000000000f
    rdx=ffffffffffffffff rsi=fffff803529aa180 rdi=0000000000000000
    rip=fffff80354d290c6 rsp=fffff8035a938ea0 rbp=ffffa800674d1800
    r8=0000000000000000 r9=0000000000000000 r10=fffff80354d6dec0
    r11=0000000000008000 r12=0000000000000002 r13=fffff80355641a18
    r14=fffff803529b3090 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
    cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202
    nt!KeClockInterruptNotify+0x206:
    fffff803`54d290c6 0f8402010000 je nt!KeClockInterruptNotify+0x30e (fffff803`54d291ce) [br=0]
    Resetting default scope

    BLACKBOXBSD: 1 (!blackboxbsd)

    BLACKBOXNTFS: 1 (!blackboxntfs)

    BLACKBOXPNP: 1 (!blackboxpnp)

    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: VALORANT-Win64

    ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    EXCEPTION_CODE_STR: c000001d

    EXCEPTION_STR: 0xc000001d

    FAILED_INSTRUCTION_ADDRESS:
    nt!KeClockInterruptNotify+206
    fffff803`54d290c6 0f8402010000 je nt!KeClockInterruptNotify+0x30e (fffff803`54d291ce)

    STACK_TEXT:
    fffff803`5a938ea0 fffff803`54d28a7a : fffff803`5565ffa8 ffffa800`674d1830 ffffa800`674d1830 00000000`00000002 : nt!KeClockInterruptNotify+0x206
    fffff803`5a938f40 fffff803`54c44b7c : 00000003`51b358c2 fffff803`5570d430 fffff803`5570d4e0 fffff803`54e17d9b : nt!HalpTimerClockInterrupt+0x10a
    fffff803`5a938f70 fffff803`54e17ffa : fffff803`5a930ef0 fffff803`5570d430 ffff8004`12960000 00000000`02000002 : nt!KiCallInterruptServiceRoutine+0x9c
    fffff803`5a938fb0 fffff803`54e188c7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
    fffff803`5a930e70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37

    SYMBOL_NAME: nt!KeClockInterruptNotify+206

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    IMAGE_VERSION: 10.0.22621.3880

    STACK_COMMAND: .cxr 0xfffff8035a938480 ; kb

    BUCKET_ID_FUNC_OFFSET: 206

    FAILURE_BUCKET_ID: 0x3D_C000001D_BAD_IP_nt!KeClockInterruptNotify

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {91cb89d4-4490-fed9-6884-a077c795d11a}

    Followup: MachineOwner
    ---------

    0: kd> lmvm nt
    Browse full module list
    start end module name
    fffff803`54a00000 fffff803`55a47000 nt (pdb symbols) C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\EEFAC795A46ECB8E8267C6C0ABAF1CE91\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: C:\ProgramData\Dbg\sym\ntkrnlmp.exe\6B71A1881047000\ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbols functions data
    Image was built with /Brepro flag.
    Timestamp: 6B71A188 (This is a reproducible build file hash, not a timestamp)
    CheckSum: 00B8D4DE
    ImageSize: 01047000
    File version: 10.0.22621.3880
    Product version: 10.0.22621.3880
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 1.0 App
    File date: 00000000.00000000
    Translations: 0409.04b0
    Information from resource tables:
    CompanyName: Microsoft Corporation
    ProductName: Microsoft® Windows® Operating System
    InternalName: ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion: 10.0.22621.3880
    FileVersion: 10.0.22621.3880 (WinBuild.160101.0800)
    FileDescription: NT Kernel & System
    LegalCopyright: © Microsoft Corporation. All rights reserved.
     
    AkiraLol, Jul 12, 2024
    #3
  4. peach1971 Win User

    PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED 3d ntkrnlmp.exe

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jul 12, 2024
    #4
Thema:

PC Crash INTERRUPT_EXCEPTION_NOT_HANDLED 3d ntkrnlmp.exe

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