Windows 10: PC crash while playing Risk of Rain 2

This isn't a recent problem, and happened faster when i played with the dlcs for the game. After 15mins or so with the dlc my pc would crash and restart, and this would happen every time. Weirdly enough this only seems to happen with Risk of Rain 2 specifically, to some extent it happened with Dragon's Dogma Dark Arisen but that was very hard to replicate as easly. I play other games that demand more of pc and this problem doesn't happen, so i'm not sure as to why it only happens with this game in specific. My specs are: CPU: IntelR CoreTM i5-9400FMotherboard: Gigabyte Technology H310M M

:)

 

BSOD playing MGSV/DotA 2/Compiling Code, (almost) always from ntoskrnl


Playing smaller games like Risk of Rain (or other Roguelike type games) does not cause crashes. I've played Risk of Rain (also installed via Steam) for hours without crashing earlier this week.

 

PC crashing while playing specific games like TFT or Risk of Rain 2

Hey, I've been having problems with my computer crashing while playing specific games and I've tried many things such as driver reinstallation, updating everything, and wiping my computer. I have some minidumps but have no clue as to how to understand them. If anyone can help me with that it'd be appreciated.

Heres the minidumps- Microsoft OneDrive

and the second one- Microsoft OneDrive

My system parts are -

CPU: Intel Core i7-9700k
Motherboard:Asus ROG Strix z390-E Gaming
Ram: Crucial Ballistix 16 GB of ram (total)
SSD/HDD: Samsung SSD 970 EVO 500 GB and 2 WDC hard drives
GPU: Nvidia Geforce RTX 3060
PSUuhh give me a minute, need to search my amazon orders)
OS: Windows 11

 

PC crashing while playing specific games like TFT or Risk of Rain 2

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, upon analyzing and checking the DMP files, the error you have is GenuineIntel.sys, this is actually a processor error it is either the processor is getting hardware errors or it is overheating, moreover, kindly follow the steps below for us to fix the issue:

Method 1. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

- In the search box on the taskbar, type msconfig and select System Configuration from the results.

- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.

- On the Startup tab of System Configuration, select Open Task Manager.

- Under Startup in Task Manager, for each startup item, select the item and then select Disable.

- Close Task Manager.

- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Method 2. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM.

- Press Windows key + R then type in mdsched.exe hit OK then restart the device.

Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor and check for any hardware-related issues.

Let me know how it goes and I hope that helps.

Bernard