Windows 10: pc crashes after installing the "video controller VGA compatible" driver

ISSUE/WHAT'S HAPPENING:


Device manager has been giving a lot of code 43's lately so when I went to install a driver called "video controller VGA compatible," The screen went black while still running and ultimately soft locked the computer. Whenever the PC gets turned back on, it boots all the way into the windows logo for about 3 seconds until it freezes. The pc then reboots and starts the process over.


HOW IT STARTED:
a few days ago I would get artifacts along with a freeze. A quick reboot would fix this. After 4-5 times of doing this, at the time I thought it was just a dying PSU and would play until I needed a new one, my graphics card got code 43'd by dev manager. After a few times of tinkering with updating the drivers, my pc had enough and started doing what's listed above. This potentially could've started a week ago. I was in a discord call with my friend when suddenly I lost connection. My WiFi card in the pcie slot got disable by dev manager and what do you know, you can't search the internet for drivers without internet. It wasn't all bad as I got ethernet now.


WHAT HASNT WORKED:

windows does not boot far enough before freezing in order to reach winRE.

Using external media to download windows. My SSD is the incompatible MBR format

Setting the boot phase to always boot into safe mode.

Using the onboard graphics from the motherboard. onboard but plugged into the GPU is fine


WHAT I CAN DO:

sucessfully boot my PC using my old hard drive 6 mo old but still have the device manager issues

clone my old hard drive onto my SSD

load into my mobo's UEFI


WHAT I HAVEN'T TRIED:

messing with all the drivers in safe mode


PROBABLE CAUSES:

most likely hardware

malfunctioning pcie slots on my mobo

a dying pgu

a dying psu

some software thing


WHAT IT CANT BE:

A virus or PUP

outdated windows version

outdated graphics driver


WHAT ULTIMATELY NEEDS TO BE FIXED:

My PC to boot properly and my GPU to run properly


WHAT IM DOING NOW:

absolutely nothing. every time I touch it and make it go forward, it seems to take 2 steps in the opposite direction D:


SPECS: if it matters

ASrock B450M-HDV R4.0 mobo

ryzen 5 3600 6-core

GTX 780 ti

16gb 2133mhz potenza

:)

 

Hang While Install AMD VGA Drivers

Hello,

There are possible reasons why you're experiencing slow performance after updating your AMD VGA drivers. This might be because that specific driver is not compatible with the version of Windows 10 that you have right now.

There are several workarounds for us to get this fixed. In the meantime, we suggest that you update drivers to enhance the compatibility of the programs to help to speed up the performance.

Click here to see the steps.

We also suggest that you download the updated driver program from the AMD VGA support site. If you're still experiencing the same issue after updating drivers, we recommend that you uninstall first your AMD VGA and check if you're still having slow
performance. This is for us to isolate the cause of the issue.

Please update us with the result.

 

No video after installing Windows10

Hi Adrain,

Thank you for posting in Microsoft Community.

This issue might be because of corrupted graphic drivers.

I suggest you to run the video troubleshooter and check if it helps.

• Type Troubleshooting in search and click
  Troubleshooting.
• In the left pane click on View all
• Select Video Playback.
• Follow the prompted steps to troubleshoot this issue.

I suggest you to update the graphics card drivers/display drivers from manufacturer website and check if it resolves the issue.

• Open Device Manager.
• Expand ‘Display Adapter’.
• Locate the display driver.
• Right-click on the display card listed and click on ‘Update Driver Software’

If issue still persists, I would suggest you to install the drivers in compatibility mode and check if it works.

Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Please reply with status of the issue for further assistance.

Thanks.

 

Cannot reinstall drivers for the Video Controller (VGA Compatible)

GrahamSandwich,

Ahh, okay. Double-click that Video Controller to go into the applet, and go into the Details tab. Under the Property dropdown menu, select "Hardware Ids", then copy and paste them here from that list.

Keep me posted.