Windows 10: PC crashes and blue-screens frequently

Discus and support PC crashes and blue-screens frequently in Windows 10 Software and Apps to solve the problem; So basically my PC crashes basically every time I try to play Red Dead Redemption 2 via steam. Normally I'd get this to steam support but I already... Discussion in 'Windows 10 Software and Apps' started by Afonso_MC, Aug 4, 2024.

  1. Afonso_MC Win User

    PC crashes and blue-screens frequently


    So basically my PC crashes basically every time I try to play Red Dead Redemption 2 via steam. Normally I'd get this to steam support but I already went that route. I did everything I could with the game and steam re-install, verify file integrity, PC restart, PC reset, enable/disable anti-virus, but the problem probably comes from somewhere in my PC. I already followed quite a few different steps until I found an older post suggesting a "Driver Verifier". I let it run and got a minidump after the last crash. I'll upload it and the minidump shortly beforehand in hopes of both of them being h

    :)
     
    Afonso_MC, Aug 4, 2024
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Aug 4, 2024
    #2
  3. col B Win User
    Frequent Windows 10 blue screen crashes

    Reading the comments and suggested remedies for Windows 10 Blue Screen Crashes has been enlightening, however I have yet to find a remedy that works on our computers. My wife and I have three computers with the Windows 10 OS. The one that crashes most frequently
    is our HP Pavilion 23 All-In-One. This All-In-One came with Windows 8 and has been upgraded to 16 GB of RAM and, of course, Windows 10. Next is our Toshiba Satellite L655 laptop that came with Windows 7 and upgraded to 8 GB of RAM and Windows 10. The least
    frequent blue screen crasher is our Microsoft Surface 3 which has been very recently purchased and it came with Windows 10. These blue screen crashes occur too often and are very irritating. With our three machines I have been attempting, without success, to
    find a common thread to the crashes. Most crashes seem to occur when we are playing are online, especially playing a game such as The LA Times Just Words Scrabble (the only appearance of a common thread is that, no matter which machine, the blue screen happens
    when I'm ahead in the game). All three of our Win 10 computers seems to enjoy going blue in the middle of a very enjoyable video/movie. In addition Windows 10 seems to enjoy going blue when we are working with Office 2010 and other installed programs/apps.
    All kidding aside, the Windows 10 blue screen crash occurs way too frequently on each of our three computers and the reasons given on the blue screens differs.

    Each of our computers are set for automatic updates from Microsoft and other installed programs/apps. Could that be the common thread?
     
    col B, Aug 4, 2024
    #3
  4. Nikhar_K Win User

    PC crashes and blue-screens frequently

    PC Games crashing randomly, Chrome Crashing, and Frequent Blue Screens

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that games are crashing and Chrome is not working on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    • Do you receive any error message when the games crash?
    • What error message do you get when the PC crashes to Blue Screen?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    As you are receiving Aw snap error in Chrome, I would suggest you to refer the troubleshooting steps mentioned in the Google article

    Fix "Aw, Snap!" page crashes and other page loading errors
    and see if that helps.



    You may also want to boot the computer in to clean boot and see if the Games/PC crashes.



    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
    However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.




    To perform a clean boot on the computer refer to the article How to perform a
    clean boot in Windows
    .



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.




    If you are receiving a Blue Screen error on the computer, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 4, 2024
    #4
Thema:

PC crashes and blue-screens frequently

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