Windows 10: PC crashes, occasional BSOD - ntkrnlmp.exe

Discus and support PC crashes, occasional BSOD - ntkrnlmp.exe in Windows 10 Software and Apps to solve the problem; I ran verifier and collected the minidump files:https://drive.google.com/file/d/1vsUAOXbAo99NJ6eM35dfbyRfN_xGB5pB/view?usp=drive_link... Discussion in 'Windows 10 Software and Apps' started by jcdeese86, Dec 8, 2024.

  1. jcdeese86 Win User

    PC crashes, occasional BSOD - ntkrnlmp.exe


    I ran verifier and collected the minidump files:https://drive.google.com/file/d/1vsUAOXbAo99NJ6eM35dfbyRfN_xGB5pB/view?usp=drive_link

    :)
     
    jcdeese86, Dec 8, 2024
    #1

  2. ntkrnlmp.exe keeps crashing the PC

    Hi NY. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    1) Try these fixes first for the crash error:

    https://www.howtoedge.com/fix-ntkrnlmp-exe-bsod...

    https://www.devicetricks.com/fix-ntkrnlmp-exe-b...

    https://appuals.com/fix-blue-screen-error-ntkrn...

    (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://forums.tomshardware.com/threads/ntoskrn...

    https://forums.tomshardware.com/threads/continu...

    https://forums.tomshardware.com/threads/frequen...

    Top 9 Ways To Fix Ntkrnlmp.exe BSOD Error on Windows 10 & 11

    https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

    2) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

    3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    4) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020, Dec 8, 2024
    #2
  3. Thrackan Win User
    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Dec 8, 2024
    #3
  4. retr0 Win User

    PC crashes, occasional BSOD - ntkrnlmp.exe

    BSOD's have returned! [ntkrnlmp, ntoskrnl] HYPERVISOR error

    Hello all, its nice to be back!
    I've had a couple threads in the forum which regard my issues with BSODs the last being around 5 months ago from now and the other a bit longer. Though generally the errors have been consistent but has dipped in frequency with the help I received (thanks!) Since my last post, I have had near to no blue screens but am getting the odd few this past month, and judging by WhoCrashed, the modules which seem to cause it have been the same ever since.
    In summary, here's what has been done:
    I have my doubts on what may have caused the current one and here is what WhoCrashed states:

    Code:
     
    retr0, Dec 8, 2024
    #4
Thema:

PC crashes, occasional BSOD - ntkrnlmp.exe

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    PC crashes, occasional BSOD - ntkrnlmp.exe: I ran verifier and collected the minidump files:https://drive.google.com/file/d/1vsUAOXbAo99NJ6eM35dfbyRfN_xGB5pB/view?usp=drive_link https://answers.microsoft.com/en-us/windows/forum/all/pc-crashes-occasional-bsod-ntkrnlmpexe/0d609724-ccc1-4592-a7df-c6e20abfda0e
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