Windows 10: PC crashes randomly. Problem appears to be related to the file autopilotespprogress-vm.js.

I ran sfc /scannow which stated - Windows Resource Protection found corrupt files but was unable to fix some of themAfter running DISM /Online /Cleanup-Image /RestoreHealth, i received - The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logI downloaded a Windows Installation Image and mounted the ISO file and ran DISM and still received - The

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10 Crashing Randomly and During Updates and File Downloads

This is a re-post from here.

I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

I think the next step was to run V2 Log collector, that data is attached.

Any help is appreciated.

Thanks,
Chris

 

Problem activating Windows 11 after switching VMs

Hi there,

I purchased Windows 11 Home a couple of months ago and installed it on a VirtualBox VM. But VirtualBox was crashing quite a bit so I deactivated Windows 11 using the following commands:

• slmgr /upk
  
• slmgr /cpky
  

(as suggested on Redirecting ) and then installed it on a VMWare VM. Problem is, I can't activate Windows on the new VM even though it was deactivated on the old VM. I tried the recommended Troubleshooting Wizard solutions to no available and I couldn't find a Microsoft email address or support number, so I am posting here. Can anyone suggest how to contact Microsoft about this activation issue?

Thanks,

Darryl

PS: I have already deleted the old VM so I can't log back onto it.

 

Pc randomly crashes.

Hi Eric Rostron,



Welcome to the Microsoft community and thank you for asking your question in the community!



From your description I understand that your PC will then crash and blue screen. I'd love to be able to offer you a solution, but I'm not sure exactly what the problem is. I would like to share this concern with our internal team, but you may need to request dump files to help us better understand what's really going on and provide additional help. So, provide dump files of the issue and upload it to OneDrive or your preferred online storage and share the link here. If you have not turned on the dump file logging option, here are the steps:



Please check if there are .dmp files in the C:\Windows\Minidump directory.

• If so, package these files, upload them to OneDrive, and share them, and then include a link to share them in the next reply. Since these files detail exactly what happened when your system crashed, this helps us resolve your issue.
  

• If not, run the following command to try to enable it. Win logo key + Q, open the search box, type "cmd", then right-click Command Prompt, select Run as administrator), and then type the following command.
  

This is to enable blue screen logging. You need to try to access the C:\Windows\Minidump directory to see if there are .dmp files after the next blue screen appears.

Please let me know if I have misunderstood. Tell us the results and we will get back to you as soon as possible. We look forward to hearing from you.



Best regards,



| Microsoft Community Support Specialist