Windows 10: PC crashes randomly

Discus and support PC crashes randomly in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Since a few days my PC keeps crashing many times a day sometimes bluescreen/sometimes blackscreen, where I have to turn the pc off manually.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Luca49, Jan 19, 2021.

  1. Luca49 Win User

    PC crashes randomly


    Hello,

    Since a few days my PC keeps crashing many times a day sometimes bluescreen/sometimes blackscreen, where I have to turn the pc off manually.

    But it seems pretty random, when it crashes and I cant really replicate it. Sometimes its under load in games, but then I can play games 2 days straight without any problem and then it crashes while surfing.

    Hardware:

    Mainboard: B350M PRO-VDH

    CPU: AMD Ryzen 5 1600

    Cooler: Ben Nevis Advanced

    RAM old: 8GB 2x4GB Crucial Ballistix DDR4 - 2400

    RAM new: 16GB 2x8GB Corsair Vengeance LPX DDR4 - 3200

    GPU: GTX 1060

    PSU: Corsair CX450

    Drives:

    - Samsung 970 Evo Plus M.2 250GB

    - Samsung 860 Evo 250GB

    - Crucial 240GB SSD

    - 1TB HDD

    - No OC at all


    PC was built like 3 years ago. The 2 Samsung SSDs were added about 1,5 years ago.

    A few weeks ago I wanted to upgrade my ram and replaced my 2x4 GB kit with a 2x8GB kit. And while I was on this I reseted my pc.

    This all worked for like 2 weeks and then crashes started happening, like I already described but these were mostly bluescreens.

    Of course the main sus was the ram, so I tried using my pc with the single sticks of the kit and tried differned slots, still didnt work. I used the xmp profile and adjusted the timings the way they were written on the ram stick itself. Both didnt work. I ran 1 pass of memtest 86 without an error. Then I used my old ram kit but it also didnt work and my pc kept crashing.


    So I tried to search for the part that was causing the problem, I run many types of benchmarks but I came to no conclusion.


    Some other things I noticed / I tried / I want to try

    In the last couple of days it were mostly blackscreens

    The PC freezes but I can still move my mouse for a few seks until the screen turns black.

    While the blackscreens happens the debug led of the cpu on my mainboard lights up

    After one crash my pc boots really slow and keeps crashing a few times after some seconds in windows. After some crashes it starts working again.

    All the temps are fine


    Bios on updated

    I tested all the drives with CrystalDiskIndo/Mark


    Things I can still do are cleaning my whole PC

    reset my pc again

    do all the drivers again

    And today I got a new psu, because thats my main suspect now after reading some more about these kinds of problems.


    Thas all the information I have, just ask if u wanne know something.


    Thanks in advance!

    :)
     
    Luca49, Jan 19, 2021
    #1
  2. Naby Win User

    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
  3. PC Randomly Crashing

    Hi, It may be several reasons behind the computer crashing randomly like a driver issue, operating system issue, excess heat up, hardware miss configuration and insufficient RAM. As you said you have stable power so track
    one of these reasons which is a perfect cause behind the random system crashes. You can check manually and will able to fix it. But before I will suggest you take backup of your system. It may be possible for data loss situation. Thanks
     
    SandraMcgray, Jan 19, 2021
    #3
  4. leocf85 Win User

    PC crashes randomly

    win32kfull Randomly Crashes

    The crashes keep going even when I have removed the software suggested *Sad

    Any idea what is causing the randomly win32kfull bsod?

    Attaching the new log collector.
     
    leocf85, Jan 19, 2021
    #4
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PC crashes randomly

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