Windows 10: PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse.

Discus and support PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse. in Windows 10 Gaming to solve the problem; Hello! Hoping someone can help me with this issue I'm having.My PC will sometimes fully crash and switch off, then reboot itself. So far this has... Discussion in 'Windows 10 Gaming' started by SammyRDKN, Aug 19, 2024.

  1. SammyRDKN Win User

    PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse.


    Hello! Hoping someone can help me with this issue I'm having.My PC will sometimes fully crash and switch off, then reboot itself. So far this has occurred playing games CS2 but also when just browsing on Google Chrome.I have saved 1 hour of Event Viewer files following some of these crashes. The first two files are a double back-to-back crash, and the third one is just a single crash. I'm not sure how to read into the event viewer files so help would be much appreciated!Link to Event Viewer files: Google DrivePC Specs:NVIDIA Geforce RTX 3080 TiAMD Ryzen 5 5600X64 GB Ram 4x16GB DDR4 320

    :)
     
    SammyRDKN, Aug 19, 2024
    #1
  2. hexaae Win User

    Event Viewer (MCC.exe) crashes 'System.IO.IOException'

    I'm afraid this is another Windows 1903 bug (current ver 1836.175) as it is reproducible on every (?) PC.

    • run Event Viewer
    • click 'Create Custom View' on the right panel
    • create for example a filter for System, events 6005, 6006, give it a name and save it:
      PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse. 236949d1560340577t-event-viewer-mcc-exe-crashes-system-io-ioexception-image.png
    • then click on the left tree "Custom Views" and an mcc.exe crash will occur *Confused reporting a IO error reading "C:\ProgramData\Microsoft\Event Viewer\Views\View_0.xml"

    P.S.
    To roll-back you can from an admin prompt:
    Code:
     
    hexaae, Aug 19, 2024
    #2
  3. nancy3243 Win User
    Event Viewer problem with latest Windows Build 1607

    After installing the new Windows build 1607, the Event Viewer stopped recording events under Diagnostic Performance. (Before 1607 I checked the files located under Windows.old dated 9/23/2016 and located this file which indeed did have a list of events
    recorded.)

    Since the initial 1607 download there have been two new builds automatically installed on my laptop.



    The last step in an automatic download is the RESTART. Prior to my rebooting, I checked the Diagnostic Performance and for sure, these had the list of events.



    Rebooting by me, causes the Diagnostic Performance errors to disappear.

    As suggested earlier I have run the SFC/DISM commands with no errors reported.

    Any Ideas?

    Nancy
     
    nancy3243, Aug 19, 2024
    #3
  4. Try3 Win User

    PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse.

    Event viewer

    I suggest you re-install the video driver. I'll add a few words of explanation about Event viewer in a moment. They won't affect the need to reinstall that driver as your first step. Denis
     
Thema:

PC Crashes & Reboots. Event Viewer files saved but unsure how to analyse.

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