Windows 10: PC crashes, screen goes black, PC makes whirring noise afterwards

This issue started happening last week. I've never had this problem before, i suspect its either because i've recently put my PC on the road through a moving process and did not secure my GPU before hand, or some software issue. hopefully not hardware What happens is i will be gaming and then either 5 minutes in or an hour later, the monitor will go black and say 'no signal', while i can still hear my friends in discord and even hear game audio, but they cant hear me once this issue happens. The only thing that clears it is i have to shut my PC down completely with its power button, then bo

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pc turns in and goes to a black screen

 

troubleshooting PC crash

Hi,

My recently built a custom PC and it has been crashing more and more often. It doesn't go to blue screen. The the PC crash, the screen went black. Sometimes, the audio keeps going for a bit. The fans goes to full. I tried looking in the logs in computer management but couldn't make much sense out of it. What should be my next step?

 

PC crash to black screen

Hi Andrew,

Your concern regarding the black/blank screen issue after updating the graphics card can be caused by a change on the device settings or corrupted system files. As an initial step to isolate your concern, we suggest that you perform the methods suggested
on this support article. Select the option that's related to your concern to view the appropriate steps.

We'll appreciate if you can send us an update.