Windows 10: PC Crashes then restarts itself few minutes after playing a game memory dumps provided.

My PC Crashes then restarts itself few minutes after playing a game Destiny 2, I have played the game for few years with no problems then crashes start to happen this month. After the PC restarts itself, most of them have bugchecks 0x16 or 0x133, I also found one 0xCE as well. It might have been a hardware or driver issue. I never checked the hardware yet.Here's what I've tried:1. All drivers are properly updated to the latest version.2. My NVIDIA GPU has its drivers uninstalled then reinstalled to the latest version.3. sfc /scannow4. System Restore - my earliest saved restore date was a day

:)

 

new pc with windows 10 crashing and restarting 10 minutes of playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the computer crash while playing games. I’ll certainly assist you with the issue.



However, please let us know:

1. Does this issue occur while playing a specific game?
   
2. What is the make and model of the computer?
   
3. Are you aware of any changes made prior to this issue?
   
4. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
   

If you are receiving a Blue Screen error, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Ideally, the best way to troubleshoot Blue Screen error is to boot the computer into Safe Mode, which will help in determining whether the issue is caused by a third-party service/driver. However, as you have mentioned that you are receiving the blue screen error while playing games, we cannot boot the computer into Safe Mode, since most of the games will not run in Safe Mode.



Let us try other alternate solutions and check if that helps in resolving the issue.



I would suggest you to perform a clean boot on the computer, and then try playing the games and check if you receive Blue Screen error.



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.



You may also want to refer the steps in the article Troubleshoot blue screen errors.



Update Display driver:



You may try updating the display driver and check if that makes a difference.



Please refer the steps mentioned below to update display drivers:

1. Press Windows logo key + X, and select Device Manager.
   
2. Expand Display adapters.
   
3. Right click on the display driver and select Update Drivers.
   
4. Restart the computer if prompted.
   

Article for reference: Update drivers in Windows 10.



Adjust for best Performance:

1. In the search box on the taskbar, type performance, then select Adjust the appearance and performance of Windows in the list of results.
   
2. On the Visual Effects tab, select Adjust for best performance > Apply.
   
3. Restart your PC and see if that speeds up your PC.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community – Moderator

 

Pc restarts randomly without bsod or memory dump

The Pc ist approxamitly 2 month old and the problem first occured 2 weeks ago.
The Pc will restart while gaming, just after logging into Windows, or up to 4 hours into usage.

Specs:

• Operating System: Windows 10 Pro 64-bit, installed on the ssd
  
• CPU: AMD Ryzen 5 1600,14nm Technology
  
• RAM: 16,0 GB GSkill Dual-Channel
  
• Motherboard: ASRock AB350M Pro4 (AM4)
  
• Graphics: 2047MB NVIDIA GeForce GTX 1060 6GB (ZOTAC International, AMP! Edition)
  
• Storage: 931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA), 256GB Crucial_CT275MX300SSD4 (m.2 SSD)
  
• PSU: be quiet! pure power 10 (500 watt)
  

I can't recreate the problem on purpose.
The event log will only show "Kernel Power" and no relevant events or warnings before this event. Also there is no memory dump or BSOD. I also deactivated the automatic restart option after an system failure. Sometimes the sound will glitch prior to the crash of my Pc and the Pc will just freeze, forcing a reset.

I already updated/downgraded all drivers, reinstalled Windows on both hard drives seperatly and exchanged each hardware component, except the mainboard and cpu. I also performed clean and safe boots. In safe boot, the problem did not occure, but I only ran it for a short time. I also used a Linux live boot (newest Ubuntu) and used my Pc for hours without a crash. I also switched my power outlet.

I'm not sure, if my remaining Hardware is faulty or if there are problems with my driver.

When the problem first appeard, I had an relevant event in my log: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv, Id: 10, A TCG Command has returned an error. I perfromed an PSID reset and the event was gone, but not the restarts.

 

Civilization V crashes after a few minutes of playing

Step 1. Lose any overclocks and try playing again.
Step 2. Re-install the game and try playing again.
Step 3. Test your memory

I dont think it's gpu related as that game doesn't stress a gpu (A bum gpu would more then likely give a better indication that it's the problem), so I'm guessing a bad OC or bad memory.